Unable to log into MYOB Business

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dhsh
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Re: Unable to log into MYOB Business

I only signed up to 'online' yesterday - worst decision!!  Its been nothing but a pain.  I hope it gets better

chrissie15
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Re: Unable to log into MYOB Business

I've just spoken to MYOB after waiting 50 minutes and they said it could take 1-2 hours to fix the issue. Here is a link to keep you updated on the progress.

https://status.myob.com/incidents/516030

Teresa_5_vip
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Re: Unable to log into MYOB Business

Does anyone know whats going on ??

erika1234
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Re: Unable to log into MYOB Business

Xero is the way to go, i only use MYOB for a few clients but move people to Xero constantly

chrissie15
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Re: Unable to log into MYOB Business

I signed up to online a year ago. It took a lot of getting used to, and there are definitely ways it could be improved, but you'll get the hang of it. This is the first time I have experienced this type of issue.

Leneth_A
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Re: Unable to log into MYOB Business

Hi all, 
 
Thanks for your post and welcome here to the Community Forum. We apologize for any inconvenience this has caused you, and we appreciate your patience during this time. We understand your frustrations, and this is not an experience we want to provide our customers with. 
 
We are aware that some clients do experience MYOB Essentials automatically logging them out and getting the error "Something went wrong". This is something that we are currently tracking, and we will definitely pass your feedback to the team and wanted to assure you that the team is working hard to get this issue resolved ASAP. We will inform our users here whenever we have an update from the team. Thanks once again for your patience and understanding. We truly appreciate it. 
 


Please don't hesitate to post again if you need help in the future. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers, 
Leneth

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MargsFiji
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Re: Unable to log into MYOB Business

So hard to run a business when this goes down for this long.  Hopefully it will be fixed shortly

Leneth_A
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Re: Unable to log into MYOB Business

Hi @MargsFiji
 
Thank you for your patience and understanding on this matter. We apologize that you had this experience with MYOB Essentials, and I understand how valuable your time is. We are glad to inform you that our team has resolved this issue. Thank you once again for your patience, it is greatly appreciated. 
 


Feel free to post again anytime you require further assistance. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers, 
Leneth

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Isaiah_C
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Re: Unable to log into MYOB Business

Hi,

 

Thank you for all of your patience. Does anyone still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai
 

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JTAN
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Re: Unable to log into MYOB Business

This is happening again this afternoon/evening, I cannot log in and need to process pays urgently

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