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ABN Invalid

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Cafe_66
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ABN Invalid

I am also getting 'ABN Invalid' when creating Bills even though in contacts the ABN is active and valid. This ocuurs for all contacts with a valid ABN.

11 REPLIES 11
waterwide
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INVALID ABN

Hi,

 

I was filling out all the details for my customer.

 

"Create Customer" in the create invoice option,

 

I have put in the correct ABN numbers and shows green tick with valid ABN

 

It was all going good untill this morning that i found that out all my customers' ABN are all invalid?

 

File 1111 shows ABN valid while i was filling out my customer details,

 

But file 22 is the screen shot of invalid ABN when i click their invoice.

 

1111.jpg
22.jpg
Danhunter
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Re: ABN Invalid

me too...any answers from anyone yet?

henry_
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Re: ABN Invalid

Yes, I am having the same issue - this just came about out of the blue today for me.

GrindCo
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Re: ABN Invalid

yes me too, any updates om fixing it ?

Steven_M
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Re: ABN Invalid

Hi Everyone 

We have identified that when creating a Bill the ABN Invalid message will appear for the supplier regardless of their ABN status.  

We are working on raising this with the required team so that we can complete a further investigation it this situation for a resolution in the future. In the meantime, ABN status can be looked up on the supplier contact card and this work shouldn't prevent the ability to record bills.

Thanks to those that have reported this situation.

 

CC @Cafe_66  @GrindCo @henry_ @Danhunter 

Kind regards,
Steven

MYOB Community Support

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BenatReveg
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Re: ABN Invalid

I am getting the ABN Invalid message when trying to create Purchase Orders for suppliers with valid ABN numbers. It's only in the Purchase Order that their ABN shows as invalid, and I am unable to save/send Purchase Orders because of the error message. Hopefully a fix will happen soon?

EmmaMYOB23
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Re: ABN Invalid

I'm still getting the ABN issue too and also can't change the amount on the invoice to include or exclude GST.

Any idea's when these will be corrected?

Salim65
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Re: ABN Invalid

I can't seem to create any bills and all my suppliers are saying ABN invalid. 

I need this resolved sooner rather then later, as I don't want to be doing this manually. 

Jill06
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Invalid ABN

Still getting 'ABN Invalid' when creating Bills even though in contacts the ABN is active and valid. 

Any idea when this issue will be fixed??

 

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