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JulieZ1 Wilhelm101 robhusk Please see my comment above. If this is still an issue you're looking to resolve and the help content links provided do not help, let me know and I will send through contact details so we can investigate further.
Thanks I've switched software as it was tax time and I waited on hold for 3 hours to talk to someone about it at the time - was quicker to move to a different product. I could not find a solution other than to switch off auto match. This should be disabled by default if its going to introduce errors I had to spend two days manually reconciling to figure out what was going on.
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