In Tray not working

NixP
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In Tray not working

Why can I not see any of the in tray invoices when I click on them? 

Just goes to a blank screen

6 REPLIES 6
Jedwa
Experienced User
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Re: In Tray not working

I'm having the same problem, but i have found if I click the 3 little dots and then hit create/link bill it will come up.  Frustrating though so hope it is fixed soon.

 

Cheers

NixP
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User

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Re: In Tray not working

Unfortunately, my eyes are not so good anymore and I'd like to see which one is which. I have over 70 invoices in my in tray - yes, I know I should do them more regularly!!

SherriS
4 Posts
Cover User
Australia
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Re: In Tray not working

I also have the same problem

SherriS
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Australia
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Re: In Tray not working

Thanks for the three dot tip.  It's a pain but at least I can get stuff done! Smiley Happy

Wyanga
1 Post
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Re: In Tray not working

Same here! Has been like this for days now and unfortunately MYOB doesnt seem to have an area to "Report a Bug" so we have to wait until someone see's this post in order for action to be taken. Quite frustrating. 

Earl_HD
MYOB Moderator
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Re: In Tray not working

Hi @ALl,

Thank you for your post, and I apologize for the delayed response. We truly appreciate you sharing how you found the solution, @Jedwa. For more information, feel free to explore this helpful article: Working with In tray documents.

Feel free to post again, we're happy to help!
Regards,
Earl

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