Myob invoices

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Zappy
Valued Partner
606 Posts
Valued Partner
Australia
Valued Partner

606Posts

33Kudos

14Solutions

Myob invoices

Does anyone else have an issue with our MYOB invoices?

 

I get an invoice from MYOB it has my client ID on it but I have no idea which client subscription it is.

 

I get direct charge on my credit card for my practice billed subscriptions and I have nothing against which to reconcile it. 

 

I spoke to Brian at MYOB this morning and he told me that even their internal systems dont have this detail

 

When I get my practice invoice from Intuit it has all the details of all the subs for which I am paying. 

 

Can I get this detail today please and can we fix this for future invoices.

 

Please and thank you

 

Zappy

Zappy Business Services
Box 5014
LPO East Geelong
Victoria 3219
t: 04 07744914
f: 03 52231480
1 REPLY 1
Earl_HD
MYOB Moderator
3,274 Posts
MYOB Moderator
MYOB Moderator

3,274Posts

111Kudos

256Solutions

Re: Myob invoices

Hi @Zappy,

Thank you so much for your post and I'm sorry to hear that. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. Can you please send me a screenshot via private message? 

Looking forward to hearing from you soon!
Regards,
Earl

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