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Open Sales invoice listing also showing closed?

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BKDD
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Re: Open Sales invoice listing also showing closed?

Yes, same for me.

these basic invoice views are so annoying.  they keep changing and are not very user friendly.

pippypip
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Re: Open Sales invoice listing also showing closed?

Also having same issue. Other issues i have raised also havent been resolved. Seems its just one thing after another. Very frustrating. I dont have an hour or more to waste on the phone only to be told that they are working on it or dont have a resolution for the issue Ive raised.

HEATHZ
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Re: Open Sales invoice listing also showing closed?

yes also having the same issue and as per normal myob are so slow to rectify any issue but still charge a premium price!

Skeggsy
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Re: Open Sales invoice listing also showing closed?

Same issue here :-(

Premium price being paid for a product that just doesn't seem to be helping with productivity lately, am seriously contemplating changing to xero.....

Tracey4503
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Re: Open Sales invoice listing also showing closed?


@Skeggsy wrote:

Same issue here :-(

Premium price being paid for a product that just doesn't seem to be helping with productivity lately, am seriously contemplating changing to xero.....


I work daily on both platforms and Xero tops MYOB always.  Bugs MYOB had 9 months ago are still unsolved and ive voiced this to them, each time their response is they are working on it and can understand my frustration...... somehow i think not

 

Im currently presenting to a client to make the move as like you state the premium price for a p*ss poor product!

CATHROB_1963
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Re: Open Sales invoice listing also showing closed?

Yes Tracy I do as well.  It just started happening on the 12 April and I hate it. I am on the chat function with MYOB and they do not seem to know how to resolve.  Told me to log into MYOB via Chrome and I said I am in Chrome. I say I will be looking at swapping over to ZERO

 

CATHROB_1963
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Re: Open Sales invoice listing also showing closed?

You may need to contact MYOB as mine has now been resolved.  I can only see the OPEN ones

 

HEATHZ
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Re: Open Sales invoice listing also showing closed?

as in ring them or?

 

Last time i had to ring them I sat on hold for over four hours, left work, did school pick up, etc etc before being answered. 

Dom1982
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Re: Open Sales invoice listing also showing closed?

mine is working now

CATHROB_1963
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Re: Open Sales invoice listing also showing closed?

No I couldn't find a phone number.  I went into chat via the MYOB Support https://www.myob.com/au/contact-us

 

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