MYOB Business: Sales and Purchases

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Tax amount
Have received an invoice that in exclusive of tax When entered into myob the tax is calulated wrong How do I change is amount to the correct amount. Thanks Peta
MeagherMeagher
23 hours ago
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Invoices going out twice since couple days
Does anyone else have this problem? There is some bug in MYOB which is causing the invoices to go out twice since first few days in Sept 2026. Our customers are getting back asking "whats going on, w...
ann75
2 days ago
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Card Surcharges
As of 1st of October will MYOB be charging us the 1.8% Credit Card surcharge + the .25c transaction fee or will it be removed as per the RBA's recommendation?
Slimflow
2 days ago
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3likes
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Default settings for tax inclusive/tax exclusive field
We've noticed that the setting for the Tax inclusive/Tax Exclusive tick box will be taken from the last recorded transaction. Is there any way we can fix this because we've had instances whereb...
Solved
Justine2025
2 days ago
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Customer statement showing an amount owing, but customer doesn't owe anything.
We have five customers who have a small amount (or credit) outstanding showing on their statement every month, however there is $0 actually owing for each of them. The reports A/Receivables Report & ...
KGW1
3 days ago
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Purchases\Bill Split View defaults
Hello, I'm experiencing an issue when reviewing bills and purchase documents in the split-view window. Each time I open a bill, I need to manually adjust the document size to make the PDF readab...
APMMichelle
4 days ago
splitview
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0likes
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Surname Order
I have always used the Myob Desktop version, however recently we have been swaying to move to Xero or stay with Myob. I have been comparing Xero with the Myob Browser version (comparing apples with ...
Jules23
5 days ago
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Date range new update
Just some feedback on the new update. The 'reset' button used to reset the date, too, which it has now. The new 'refresh' button doesn't do that, which I thought it would have. It's just an extra ...
cotterp
5 days ago
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3likes
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Intray email not get invoices to intray
We have an email forward on our invoices email account to send email on the my myob intray email address. We have checked this in exchange message trace. Even our Myob invoice from Myob did...
leibholdqpbc
9 days ago
invoice
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1like
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Showing Delivery address on invoices
I usually use the desktop version but am trying to swap over to browser. I cannot get a delivery address to show on the invoices. ALSO cannot print out a delivery docket in the browser version. ...
Solved
ena64
10 days ago
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0likes
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PDF files unable to drag into uploads
We recently upgraded our system to Windows 11, subsequently I can't drag PDF files directly from my emails into uploads. The size of the file is 17KB so only small. This affects all PDF files. ...
evolution
11 days ago
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3likes
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MYOB BUSINESS- Sales Refunds
Hello, I'm using MYOB Business and have a couple of questions regarding processing a customer (sales) refund. I've created 'Sales Returns and Allowances' in the Income section- do I need to link...
Solved
Cassie_T
12 days ago
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Business verification
How long does it take to get your business verified?
Solved
Werno
12 days ago
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MYOB Business file READ ONLY and unable to use, need urgent help
My client's file has now been 48 hours in READ ONLY and MYOB seem to be unable to help. Client and I have spent hours on the phone. Can't invoice, can't run payroll and can't pay super which need t...
Marian_Brown
13 days ago
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Search function in invoices
the search function in the invoice screen is not working. I have checked the date range is correct, set to all invoices, status is set to all, customers is set to all. When I enter the invoice number...
TC1808
14 days ago
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1like
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Payment Terms for Suppliers
It would be really helpful to have a default payment terms under the supplier seeing we where forced to change from Accountright to Business and this is now the go to platform thank you
bleigh
16 days ago
browser
Payment Terms for Suppliers
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3likes
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Other user cannot see invoices
I can see all our invoices when "All invoices" is selected, when I'm logged to my MYOB business account. I am set to 'Owner' user type with "Administrator" checked. My colleague cannot see all our...
Solved
CKnight
16 days ago
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Spliting deposit multiple ways
Hi, I have totally over thought this and now am totally confused. I have a bank deposit for $403.44 Which includes payment for 1 invoice for $233.01, ...
MLG1
16 days ago
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0likes
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Invoicing screen - Banners
How long does this need to drag on and on. Please make the message banners removeable once read. Its taking up too much space at the top of the screen. Or consider letting us make our screens cust...
Marc-H
16 days ago
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5likes
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Recurring invoice reminder can't be set to other user
Hi team, I have now ran into the issue that the invoice reminder can't be set to other user. It is set to remind admin by default. I have chosen our accountant's user, and clicked ok to save ...
lbf200n
17 days ago
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0likes
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