Recent content
Online Payments
Hi, I'm having trouble with online payments since the changes to fees coming out of payments. I am trying to work out what's wrong with my settings so MYOB will reconcile automatically but until I can figure that out I have all my online payments sitting in unallocated and obviously I can't match them as I used to do because the fees have been taken out of the payments so they don't match so how do you reconcile them manually? Any help would be greatly appreciated!1View0likes1CommentCan you create a scheduled job that exports data in MYOB?
Hi there Does MYOB have the capabilities to create a scheduled job that exports standardised data in Excel, daily? I have just started with a new employer, who uses the software. I understand they currently run manual extracts, which power BI dashboards reference. Thought it would be a great opportunity to add value by automating the process, saving my employer time. Thanks, Rhys3Views0likes1CommentStatement after a partial payment on invoice
Hi, I entered a partial payment for an invoice. When I checked the Customer Statement, the whole amount is the same. But when I clicked the Record Invoice Payment, the invoice balance amount is correct (less the partial payment) Why is the partial payment not reflecting on the Customer Statement to be emailed/printed? Anyone with the same problem? Thank you. Kind regards, ShepaiShepai-8-201727 minutes agoPlace MYOB Business: Sales and PurchasesMYOB Business: Sales and Purchases7Views0likes2CommentsRetention Money Article by Julie Carter - how do I find it
Hi All, I used an article that was on MYOB community page written by Julie Carter called Retention money and how it works. I have followed her instructions to enter retentions into MYOB and now need to refer to the article again but I cannot locate it anymore. Can anyone advise how I find it? Thanks1View0likes1CommentSeveral users registered as owners Myob AR
hi there, My client has registered every user of Myob AR file as owner, not sure how. This includes a departed employee and accountant. I am also listed as owner, but neither the actual owner of the business, not myself have the option to remove access. Please see below - this is when logged into my.myob / manage users. Action column is blank. What do we need to do? TxSolved6Views0likes3Comments