Subscription Expired - NOT

[Marlyse]

Hi

I tried to log on today but received the message my subscription has expired

I renewed the subscription on 30th Jan - received Tax Invoice confirming payment

Please advise when this will be corrected

Thank you

[Steven_M]

Hi @Marlyse 

Just taking a look at your account I can see that you are listed on a number of different company files and accounts. So we can look further into that particular subscription and company file would you mind providing us with the company name or the partial piece of the account name so we can review that account.

[Marlyse]

Thank you but it has now been fixed by someone on Twitter DM.  

But this happens every single year.  Drives me crazy.