Forum Discussion

CatherineDR's avatar
CatherineDR
Member
3 years ago

Payroll error message: "Please check your values"

Is anyone else getting the error message "Please check your values" when entering payroll data? When entering data, the table on the right side of the page updates the Gross pay but the PAYE, Kiwisav...
grundy619's avatar
grundy619
Contributing User
3 years ago

I'm getting the same problem, adding in a bonus figure for 2 of 6 employees and the PAYE is not calculating correctly, nor KS values.

grundy619's avatar
grundy619
Contributing User
3 years ago

Help desk assisted with running manual pays for the bonus payments that MYOB Essentials would not calculate into net Pay when running my usual weekly pay.

The fix was to delete the pay item "Bonus" and then re-create a Bonus pay item. First run the error to check values was back, so we had to remove the new bonus pay item from being included in KS calcs. The manual pays went through this time, no KS.

 

However not paying KS on the Bonus is not correct, I expect MYOB to be responsible for any penalties due to this illegality.

If I now edit the Bonus pay item to include KS will the error return next pay? Or do we never pay KS on bonuses again?

 

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