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Invoice reminders on cancelled subscription

Biggles2
Partner
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Partner
Australia
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Invoice reminders on cancelled subscription

Hi, my client cancelled her subscription but invoice reminders are still being sent out.  How do we stop this?  Are you able to do something magical to stop the emails?

 

Thank you.

Regards

Jo

1 REPLY 1
Komal_S
MYOB Moderator
7,988 Posts
MYOB Moderator
MYOB Moderator

7,988Posts

700Kudos

1,132Solutions

Re: Invoice reminders on cancelled subscription

Hi @Biggles2 

Please send me your client's product serial number by Private Message and we'll check if they can be permanently disabled from our end.

Kind regards,
Komal

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