matching payroll to bank feed

[michellesmiley]

HELP ! Again the changed myob is very difficult to use simple functions ? What am I missing.

In the old system, When you created a payroll payment, it automatically had information from bank feed

ready to allocate/match to the payroll number.  Now there is NOTHING.  How do I match

my bank feed withdrawal amount to my payroll amount !  

[Komal_S · Accepted solution]

Hi @michellesmiley 

This can happen if the payment method used for the payruns is electronic and therefore is not directly coded to the bank account you're reconciling.  Therefore, the first thing to check would be if the payment method used for these payruns is electronic, cash, or cheque? In order to check the payment method for the payrun, follow the steps given below: 

• Go to Payroll>>Payruns>>Click on the date on which the payrun was done>>Click on the employee name. On clicking the employee name, the entire payrun window should open which would show the Payment Method.

If the Payment Method was electronic,  change the payment method for those employees to Cheque in their card file, delete the payruns already processed and then process the payruns again.

Another alternative is going to Payroll>>Prepare Electronic payments, selecting the payruns, and preparing a bank file. Please ensure the  Account in this window is your cheque account. In this process, a bank file will be downloaded to your computer but you don't need to upload that to the bank's website if you have already paid the employees. Making electronic payments help article has more information on how to download bank files. 

Let me know if you have further questions on this. 

[michellesmiley]

Thankyou this did solve my problem.  Appreciate it.  Employee file has been re set.