Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
June 2020 - last edited July 2020
You're reconciling payroll and the payroll reports don't match the STP reports, where do you begin to look for what's causing those out of balance issues?
In AccountRight there are three main reports that we recommend you use when reconciling payroll:
The first question you need to ask is...Do the Payroll Activity and Payroll Register reports match?
Some other really useful reports that can help with EOFY are:
Where do you find these reports:
If you still having problems after following this process, please don't hesitate to start a new post.
The 3 MYOB reports all balance. However that does not help the fact that the first payroll for the 2019/20 financial year was rejected by the ATO. I understand that the following payroll would have updated the YTD figures, but what happens about the rejected payroll? Do I just ignore it?
The ATO don't allow for rejected reports to be resent. So you need to correct the error that caused the report to be rejected, then process a $0 pay to update the YTD amounts immediately. Or you can wait until you process the next payrun which will update and correct the YTD amounts.
If your AccountRight and STP reports reconcile you don't need to do anything except finalise your employees and relax.
I have done as per your post but I still cannot get my MYOB reports to STP. I have also gone through each verication report sent to ATO and that shows the YTD balances match MYOB, but when I go to the EOY finalisation there are 3 employees who do not match. I have checked all payslips and all looks fine. Help please!!
So that I can look into this for you can you please send me screenshots of the summary of payments and the Payroll Activity detail report for those employees. Please send those screenshots by private message
For the summary of payments report go to the Payroll Reporting Centre>>EOFY finalisation tab>>click on the ... button for the employee and selecte Download
For the Payroll activity detail go to Reports>>Payroll tab>>Employees>>Activity detail
I have a similar issue, my payroll activity and payroll summaries match if i attempt to process payment summaries they match the activity reports. My STP reports and ATO STP reports match but my EOFY finalisation reports are out by thousands and changed since yesterday ??
My last payroll for 19/20 is not appearing in the payroll reporting centre, but is in MYOB Account right. What can I do to upload to ATO please?
I have 2 employees where the Payroll Register & EOY Finalisation are the same but different to the Payroll Activity which has the correct amount.
All payments were accepted throughout the year, I am at a loss as to where the problem lies?
My reports do not match. I have followed your instructions and have determined which Employee Payroll Activity summaries don't reconcile with the Individual Summary of Payments reports. Of approximately 60 employees, 13 do not balance. In each case the employee has been paid more than the Payment Summarie states. How do I correct these errors please?