Inventory Opening Balances

[jpet]

My opening inventory balances (item and value) are incorrect. 

Items are showing with opening negative quantities.

Despite opening a support query, after 6 weeks no solution has been provided by MYOB (request #01595000). 

The company file is new, starting on the first day of the financial year - 01/04/2023.

Has anyone had a similar experience?

[Mike_James]

Hi @jpet , the item register screen display is well known for errors. The running value balances appear to be completely incorrect as well.

If you run the item register detail report, does the information seem correct? If so, MYOB may be able to correct this via a script.

[jpet]

Thank you @Mike_James 

The item register detail report is not correct. 

The support query I opened has been open for 6 weeks and MUYOB can't seem to fix it.

I'm getting close to ditching MYOB for Xero.

[Princess_R]

Hi @jpet,

Thank you for your post and your patience in waiting for a response.

Welcome to the Community Forum!

I'm sorry to hear about the ongoing issues with the inventory (item list). To help resolve this, I've made an adjustment to the file. Please log out, clear your AccountRight cache, and then log back in before attempting to view the items again.

Please feel free to reach out if you need further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess