Oringi
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Joined 11 years ago
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Customer surcharge on online invoice payment
My customer overseas has contacted me saying they have been charged an extra $18.41NZ for their order. They paid through the invoice and had calculated the amount but their bank has a pending charge for this much extra for the MYOB invoice payment. I was not aware of a surcharge on the customers for using the online invoices.Can someone help me with this or is it just the way it is? We do not charge our customers the credit card surchargeand it is not showing on my end yet.254Views0likes2CommentsRe: A SECOND PAGE ON INVOICES HAS AUTOMATICALLY STARTED PRINTING SINCE RECENT UPDATE IN ACCOUNTRIGHT
Unchecking the 'Online Payments" check box did not stop the BPay / Credit Card remittance page from printng for me....most of my customers have paid so this second page is useless....3KViews2likes4CommentsOnline Payments
Hi, Wondering if it is possible to select specific customers to receive the option to pay on invoice. I keep forgetting to uncheck the box on the invoice.....if it were on the customers card then it would be checked or unchecked for all their invoices.... Thanks Sylvia2.9KViews1like0Comments