mamak
Contributing Cover User
Joined 11 years ago
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When contact details are updated, it does not feed through to the invoice
Hi MYOB, I created a new contact without knowing/entering their email address. I then created a new invoice and saved it until I could get their email. Then I went back and updated the contact with their email address. I then went to email the invoice I had already created, thinking the contact would be updated, but no, the email pop up to send has the email field blank and I have to manually enter it. This is another glich in the new "upgrade". Surely, any changes made to contact should also update the invoice they are attached to. Will this be fixed?733Views0likes1CommentRe: Change Customer Name on invoice
Hi Komal, Is this something that MYOB would consider changing? It has always been able to be done before the upgrade. In many instances, we need to change the invoice contact for accounts purposes at their end to be made out to an accounts department or OC if it was addressed incorrectly. Having to change details of an invoice once saved or emailed means re entering all of the data and is very time wasting. This is not a good change with the new upgrade and very frustrating.2.5KViews4likes1Comment