dyann
Experienced Cover User
Joined 11 years ago
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Re: desktop vs online
Hi Earl Thanks for that Would you please advise the sets for clearing the AccountRight Cache as you stated in your email to follow these steps but never listed them. I can follow older queries to how to do this but wish to ensure the commands have not changed in 6 years. RegardsRe: Invoice Reminders Function not Working
Hi Earl If you "deeply understand how important functionality is, and we're actively working to resolve the issue " then why is time spent on making MYOB look pretty rather than what the users want. I quite agree with barwonvalley04 that This needs to be fixed and promplty. It has been months with numerous complaints and MYOB is very costly product that should be fully functioing" And sure I'll start yet another post regarding the issue of being able to purge88Views0likes0CommentsRe: Invoice Reminders Function not Working
HI Unfortunately I have to take what you say with a grain of salt The requests for being able to purge the data (which used to be available) has been going on since it was deleted as a function. So I'm not so sure MYOB does take user concerns seriously The issue with invoice reminders has also been going on for months, if not longer. Regards104Views0likes0CommentsRe: Invoice Reminders Function not Working
To my mind, it appears MYOB is concentrating more on minor fixes and 'prettying" up the looks rather than concentrating on issues which are frustrating to users and keep being brought up - such as this invoice reminder and the continued requests to be be able to purge data. It really is disappointing the users - the people paying for myob! - are not listened to124Views0likes4CommentsRe: Emails not going through
Hi this "solution" is somewhat circular - up until about 3/4 weeks ago, this was not happening. The emails are simply not going through- they sit as 'sending' for quite some time and then customers are not receiving them, even when checking in their 'junk' mail etc494Views0likes1Comment