charly
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Joined 10 years ago
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Tried Fixing incorrect payroll - have made it worse
Hi, I had some trouble with the new STP 2 and how we process LWOP. I have been able to fix most of them except for 1 particular month that I kept getting wrong (forgot to update the hours, forgot to reverse the super). I've done several reversals and re-keys and thought I had it right but then my cash was unbalanced until I undid the last fix. So now my cash balances but my employee's pay for that month is at zero and I can't reverse or delete any of them even though I've reported to STP. If I process another payrun it will debit my cash and I will be unbalanced again. I can't work out how to fix this and I've made a real mess of it ...Solved352Views0likes1CommentDuplicate Employee Card causing STP EOFY Finalisation issue
Hi MYOB Community, We had an employee resign and leave the company in December 2018. They have re-joined the company in June 2019. Wanting to retain the former employment details, I made their previous card inactive and started a new card for them. This has caused an issue with the STP report for end of year as their Lump Sum A for unused annual leave paid out amount was not showing on either of the 2 EOFY reports for that employee. After speaking with our Accountant, they advised that I undo the paryoll transaction on the new employee card and re-do it using the previous employee card, which I did and this resolved that issue. However, in reversing the payroll transaction on the new card - no report has been sent to the ATO through STP to show that this transaction has been reversed or cancelled and now I have a duplicate for this employee of their June 2019 payroll in the EOFY finalisation page on Payroll Reporting. I did not have the option to delete as superannuation payments have been processed for the April-June 2019 quarter. Is there some way I can delete that report from the Payroll Reporting EOFY Finalisation page? Thanking you charlySolved1.1KViews0likes3Comments