JohannaD
Experienced User
Joined 11 years ago
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Re: MYOB Payroll & AccountRight connection issue
Hi I did try the Administrator UserID but I can't recall the password so I'm guessing what it could be and it must be incorrect. Is it possible to reset the Administrator password? And I just tried the option of the Administrator UserID and leaving the password blank and got the message that the UserID or password was incorrect. Regards, Jo1KViews0likes1CommentMYOB Payroll & AccountRight connection issue
I am trying to get MYOB Payroll and AccountRight connected. I have found the following page: https://help.myob.com/wiki/pages/viewpage.action?pageId=7111747#expand-2SelectyourcompanyfileinMYOBPayroll but... I'm getting stuck on 4. In MYOB Payroll, go to the Tools menu and choose Options. The Payroll Options window appears. Click the Accounting tab. Select AccountRight 2013 and later and click the [...] button. The Library Browser window appears. If your AccountRight company file is: online: select Online and click Connect. Enter your my.MYOB account details. a desktop file: select My Library and click Connect. Select the file you want to connect to and click OK. Enter the company file user ID and password and click OK. It says to enter your my.MYOB account details. So I try and do that. However I log into my.MYOB with an email address & a password. The little popup box is asking for a User Name and password. If I try to put my email address in the User Name box, there aren't enough characters. If I use my User Name as per the Online Access Users, it says either the User Name or password is incorrect and yet when I use that User ID and password I am able to log on to my.MYOB. What am I missing?Solved1.1KViews1like4Comments