ContributionsMost RecentMost LikesSolutionsRe: Documents in the In Tray Just one of the many issues with the lastest version for which there seems to be no solution. Documents in the In Tray Hi I have got documents sitting in my in-tray even after they have been attached to a bill. This doesn't happen every time, just every so often. The only way to get them out of the in-tray is to delete them which is time consuming as I have to go and double check that they have actually been attached to a bill or invoice. Can you please help? Thank you Re: Matching bank transactions not automatically matching Re: Matching bank transactions not automatically matching Hi Earl Yes still having this issue and can't seem to contact anyone at MYOB for assistance. Thanks Re: Matching bank transactions not automatically matching Hi Earl Thanks for your reply. I have tried all of the things you have suggested but my transactions are still not automatically matching. This has only been a problem since the lastest upgrade. Are we the only ones having this problem or is this a glitch with the uprade?? Matching bank transactions not automatically matching Ever since we had to upgrade to the latest version of MYOB, my matching bank transactions are not automatically matching. I have turned on the 'auotmatically match bank transactions to bills and invoices' under banking rules but it has not made any difference. I am now having to go through our transactions every day and match every single one manually. I have contacted MYOB three times about this but we still don't have a solution. Even when the date of the payment is the exact same date of the invoice it is still not matching. Could you please help. Re: Transactions not automatically matching in bankfeed Genreve_Swrote: Hi Rocky8, I'm just following up on my previous message asking for screenshots to help figure out what's causing your issues with matching bank feeds. Let us know if you still require further assistance with this. Thanks, Genreve Hi Genreve Please see below showing the invoice amount of $95.17 and withdrawal of $95.17 yet no automatic match for this transaction. Thank you Re: Transactions not automatically matching in bankfeed Hi Genreve Yes I do require further assistance please as I have checked both of things you have suggested and the transactions still aren't automatically matching up. I have also tried different internet browsers (suggested to me by a previous MYOB moderator) but this does not make any difference either. Thank you Transactions not automatically matching in bankfeed Hello Every since we were forced to upgrade, my matching transactions in the bank feed are not automatically matching. I am having to manually match up every single transaction which is very time consuming. I have gone into bank feed rules and ticked 'Automatically match bank transactions to MYOB bills and invoices' but this is still not working. I have asked for help several times but still no actual solution. I can't seem to ring and speak to anyone either which is very frustrating. Could you please provide a solution. Thank you Re: MYOB running slow Hi Doreen No this problem has not been solved - kindly supply a phone number so I can ring and speak with someone. Thank you