Rocky8
Experienced User
Joined 10 years ago
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MYOB - Slow
I am using the latest version of Google Chrome, but MYOB is painfully slow - it's like I have gone back to dial-up speed. I also keep getting an error message when I am trying to upload documents to the in-tray. This is the message I am getting: Something went wrong. Please try again or refresh the browser. I refresh the browser but nothing happens. There is nothing wrong with our wifi speed as all other websites work fine. Can you please help.Re: Matching bank transactions not automatically matching
Hi Earl Thanks for your reply. I have tried all of the things you have suggested but my transactions are still not automatically matching. This has only been a problem since the lastest upgrade. Are we the only ones having this problem or is this a glitch with the uprade??Matching bank transactions not automatically matching
Ever since we had to upgrade to the latest version of MYOB, my matching bank transactions are not automatically matching. I have turned on the 'auotmatically match bank transactions to bills and invoices' under banking rules but it has not made any difference. I am now having to go through our transactions every day and match every single one manually. I have contacted MYOB three times about this but we still don't have a solution. Even when the date of the payment is the exact same date of the invoice it is still not matching. Could you please help.Re: Transactions not automatically matching in bankfeed
Genreve_S wrote: Hi Rocky8, I'm just following up on my previous message asking for screenshots to help figure out what's causing your issues with matching bank feeds. Let us know if you still require further assistance with this. Thanks, Genreve Hi Genreve Please see below showing the invoice amount of $95.17 and withdrawal of $95.17 yet no automatic match for this transaction. Thank youRe: Transactions not automatically matching in bankfeed
Hi Genreve Yes I do require further assistance please as I have checked both of things you have suggested and the transactions still aren't automatically matching up. I have also tried different internet browsers (suggested to me by a previous MYOB moderator) but this does not make any difference either. Thank youTransactions not automatically matching in bankfeed
Hello Every since we were forced to upgrade, my matching transactions in the bank feed are not automatically matching. I am having to manually match up every single transaction which is very time consuming. I have gone into bank feed rules and ticked 'Automatically match bank transactions to MYOB bills and invoices' but this is still not working. I have asked for help several times but still no actual solution. I can't seem to ring and speak to anyone either which is very frustrating. Could you please provide a solution. Thank you
