David_Cree
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Joined 19 years ago
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Re: AccountRight 2020.3 is now available
Hello @Steven_M Also @Suja_P @JadeX01 @Neil_M How many users will subscribe to a blog to get notification oF updates? Probably only those who have nothing better to do with their lives. I said in my earlier post that only about 20% of my clients have uggraded to v2020.3 even though it was released on 27 August, six weeks ago. Why? Because they did not know that there was one available as there was no in-product advice. Am I expected to have to contact everyone of my clients to tell them an upgrade is available? NO! With previous releases I think that 90% of my clients would have upgraded within a month. This "different process" is definitely not working. It is a fail on the part of MYOB. There needs to be an advice the the actual user that there is one available, and how it can be obtained and installed. Cheers DavidRe: AccountRight 2020.3 is now available
Hello Steven_M Suja_P JadeX01 Neil_M Steven, it appears that you have completely ignored tne comments that I made. that the "different process" is far from satisfactory. Yes I know that the version can be downloaded from the my.myob site and that it can be got from the Software Downloads site, BUT many users of MYOB who actually do the work often are not the one getting the email about an update. I also doubt that the email address that is used for the notifications is, in many cases, obsolete or the sddressee has moved on from that business. i know this from experience with many of my clients. MYOB needs to understand how business actually works rather than the utopian view of the world as seen by software developers. It is the actual USER at the keyboard who needs to know that there is an update available and then they can persue the matter with their superiors to ger it done. If there were problems with the update in-product process then this needs to be solved, not ignored. Perhaps a message can be presented to the user at the login stage as is already done for other announcements. I see that this issue is also a concern on other posts. https://community.myob.com/t5/COVID-Australia/Budget-Tax-Changes/m-p/679505#M6100 Cheers DavidRe: AccountRight 2020.3 is now available
Hello Suja_P Steven_M I have found that many of my clients were not aware that there was an upgrade to v2020.3 because the In-Product advice was not provided. Less than 20% of my clients have done the upgrade. While an email may have been sent this would I believe go to the 'Owner' of the account and this is often not the user on the coal face. If they are not told by the 'Owner' then no upgrade is done. The banner advice to update is seen by the actual user and often there are a number of them on MYOB and so it leads to a discussion about updating. In addition the email says that the upgrade is available through the my.myob login. Many of my clients do not know what this means or find it too complicated to follow. The in-product upgrade was a simple process for most users on the PC Edition, however it would be improved if the process also removed the desktop and / or taskbar icon for the previous version to avoid users selecting the old one. I realise that the SE Version is a bit different in the install process, however surely the process could include the uninstall the previous version. I suggest that the In-Product advice be restored for the next version, particularly as it will, Ii expect include tax changes from the 2020 Budget. Cheers DavidRe: I want my Accounts List to print with a Tax Code and Status column. It always used to do that easily.
Hello Hippopotamus AliK607 I think that what you are after is the srandard MYOB AR Accounts List [Summary] Report which is found under Reports / Accounts. To get the other fields that you want go to the Insert /Modify tab at the top and then Show / Hide to add the extra fields that you want. Then re Run Report again. Foir more information about reports and extra options have a look at this MYOB Support Note. https://help.myob.com/wiki/display/ar/Displaying+a+report I hope this is what you were after. Cheers DavidRe: AccountRight 2019.3 is now available
Hello @call23 As I understand it you have exported from MYOB as a text file. Have excel open first and then select the text file you want to open. It will give you the text entry wizard and in step 3 (I think it is 3!) select these columns as text fields. The leading zeros should then show. cheers David
