Triggs
Experienced Cover User
Joined 10 years ago
User Profile
User Widgets
Contributions
Default email messages not working
We are having a glitch where the wrong message (even now it has been deleted in notes??, didnt create it through there?) and its sending to all customers when sales invoices are emailed out. We have halted sending emails due to this reason so will impact our cashflow if not resolved soon.Additional Filter categories for Reports
The Fields options really needs to be expanded if possible as it greatly restricts the flexibility of custom reports. eg. I would like to add the Terms as a heading in my Accounts recievable and Payable reports as some companies have 7, 21 days etc or for receivables this would be a simple way of ensuring customers have the correct terms in their card files and can be easily monitored each month as new customers are loaded in the system. With the amount of data that MYOB holds its reports system is quite inflexible really?Re: Recieve money not showing in Bank transaction match option
I had already checked the first two points a number of times, I have also re-entered the pay liabilities transactions relative to this bank transaction. I have also just tried again deleting and re-doing the recieve money transaction as part of the BAS entry but its this one that is not showing in the bank transactions page. If I do a spend money it shows but if its a recieve money it doesn't show the refund applicable and because its not a supplier bill etc. then I'm not sure what to do? Or do I treat the bas as a supplier and then apply each transation within the billing section would then allow credits to be applied?17Views0likes0CommentsRecieve money not showing in Bank transaction match option
Hi, I have an ATO payment which is made up of a BAS withdrawal amount and a BAS deposit amount. The spend money transaction is showing but the recieve money isn't showing so I can't match it within the one bank transaction? Both deposit and withdrawals are showing on the reconciliation page (unticked) but then doesn't come up as an option in the match bank transaction.25Views0likes2CommentsInclude the pdf in the Sent emails screen
Hi, I would like to be able to see the pdf copy that has been sent via an email from MYOB. We have recently had an issue where we had an email account hacked and we need to confirm quickly that our pdf's haven't been tampered with as a follow up check. The fact that they don't show in our Outlook sent folder anymore means we can't actually see the exact message that has gone. This is problematic for us.13Views0likes2CommentsBAS and PAYG payment matching issues
I'm wondering how I should enter or match my BAS payments when I use Pay Liability for the PAYG portion so that it clears the liability via the individual staff records? Because we match the bank transactions for reconciling and the pay liability entry is not showing in the match windows I can't use the bank entry as it will be out of balance. My spend money entries don't show in there for some reason as I have always traditionally entered them via that and reconcile on the desktop manually but the bank feed system doesn't quite work the same? I hope this makes sense??31Views0likes3Comments