Anita_DEN
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Adding a second email address to receive MYOB invoices
Hi, We use AccountRight. I need to add a second email address to have MYOB invoices sent to, but don't seem to have the option in MYOB account settings other than changing the current one, which I don't want to do. I found a post from 2017, but the solution only stated that a MYOB support would 'sort' the issue, so I am none the wiser. Can someone please assist? Kind regards, Anita581Views0likes4CommentsRe: Superannuation calculated wrongly
Thanks Steven, that makes sense. Of course it calculates it on a monthly basis, incorporating the $450 threshold, and because we paid the extra superannuation missed in May in this month, it's reduced accordingly. So I expect it to be correct in July. I'm still unsure how the change came about in May, with neither the AL loading nor the Salary Packaging exempt, as the setup had been correct before, and I didn't go in and make changes. We'll keep an eye on it!616Views1like0CommentsRe: Superannuation calculated wrongly
Hi Steven, In response to your email, I have now definitely ticked Salary Packaging as exempt from superannuation. I have then entered a dummy payroll for the example employee - see document attached with screen shot of that payroll entry. It is still not correct. It should be $262.96 superannuation guarantee on $2,768.22 gross payment. Instead, it calculates $124.71 superannuation guarantee on only $1,312.74, which doesn't match any figure in the pay, even when I subtract Salary Packaging and Salary Sacrifice, the superannuation falls short. I don't know what it calculates anymore. I had not made any changs to the setup, and didn't encounter this issue before the update in May. I just entered another employee's pay for good measure, and find that it pays superannuation on an amount which is (gross payment - 2x Salary Packaging) - very strange indeed. I think the same is the case for the example I've attached. I hope that helps to fix the problem. In summary: AccountRight calculates superannuation on the gross payment reduced by twice the Salary Packaging, while Salary Packaging is ticked as exempt from superannuation.1.8KViews0likes2CommentsRe: Superannuation calculated wrongly
As for some reason, I can't paste the screenshots here, I have attached the documents: The pay history is hard to read, but looks like this for May for this employee as an example: Base hourly: $5,536.44 Salary Packaging: -$1,455.40 Salary Sacrifice: $240.00 PAYG: $1,064.30 Superannuation Guarantee: $387.70 So it clearly calculates super from base hourly less Salary Packaging. It's never done this before the upgrade.1.9KViews0likes4CommentsRe: Superannuation calculated wrongly
I forgot another glitch in the superannuation calculation: It is also not calculated on Personal Leave. It is definitely set up as 9.5% of gross wages, and the exempt categories are only AL loading (as I ticked it again, it had disappeared and therefore paid super on AL Loading since May), travel allowances and JobKeeper topup.1.9KViews0likes0CommentsRe: Superannuation calculated wrongly
Thanks Steven, I understand this and it was the first I checked when realising that the calculation is wrong. AccountRight is now excluding Salary Packaging, but it is not selected as exempt. I have not changed anything, but the calculation has changed since May, presumably when we updated to 2020.2.2. As far as I can see, this is another, new glitch in the version.1.9KViews0likes7CommentsRe: Superannuation calculated wrongly
This is not our issue, even though I'm not sure whether we're on the most recent update including the patch - I haven't received an email to instal the patch. However, our issue is as outlined above, that superannuation is actually calculated on the taxable income, i.e. gross income less Salary Packaging, instead of on the gross income.1.9KViews0likes9CommentsSuperannuation calculated wrongly
We just realised that our superannuation guarantee has not been calculated correctly since May, I suspect since we updated to AccountRight 2020.2. It's not about the threshold, though, the issue is this: We are a non-profit organisation which is exempt from FBT for Salary Packaging (Fringe Benefits) up to $15,900/year. Our employees therefore Salary Package, reducing the taxable income. Superannuation still needs to be paid on the gross income, not the taxable income. Since May, AccountRight has calculated superannuation guarantee only on the taxable income, hence we have paid not enough superannuation. I'm also certain that I had Annual Leave Loading exempt from superannuation guarantee, because it is, but this was no longer set up as exempt since the update either. Is this going to be addressed? It looks like we will need to calculate and enter superannuation guarantee manually in the meantime, and we also have to calculate the correct amounts and pay the difference.Solved2KViews0likes11Comments