ContributionsMost RecentMost LikesSolutionsRe: MYOB Stuck in Backup Process My MYOB is currently having this problem so I can't log in. Can you please fix this ASAP. Thanks Re: Give custom field a name Thanks for replying. I won't waste more time trying to work out how to change the heading. The whole point of adding the column was so I could easily see when the employee started. Not being able to change the column heading means I, or anyone else viewing it, will have to remember what the dates mean. Surely MYOB could fix this as otherwise it seems pointless allowing you to customise the field in the first place. Re: Give custom field a name I've checked the employee cards & the field name appears as Start Date in the Card Details tab. I'm using AR2022.11 & desktop software but the file is online. I don't want to attach a screenshot for confidentiality reasons. Where the column name is still showing as Custom Field 1 is in the Card List screen. The other columns I have are Phone No. 1, Employee ID, Date of Birth. Give custom field a name I have created a custom field in Lists & Field Names/Employee & given it a name, Start Date. However when I open a card list of employees the column heading is Custom Field 1, not the name I have given it, Start Date. Is there a way of making the column heading the name I've given it? Re: Online Invoice Payments fees The link explains that the MYOB transaction fees are added to our invoice but how does MYOB pay the invoiced amounts collected to us & how often? Are the amounts collected deposited to our bank account as a bulk payment? Online Invoice Payments fees MYOB charges 1.8% plus 25c for Online Invoice Payments. If I start using Online Invoice Payments will my bank also charge me a credit card processing fee on top of that? Email address & password not found I have sent an invitation to an existing user to access the online file but when they accept and enter their email address & password they get a message saying there was no match for the email & password. SolvedRe: Can't open file after going online Hi Melisa I have sent you a private message with the details you requested. Re: Can't open file after going online Hi Melisa I don't know how to private message you. Clicking on the private message link in your reply didn't work. Please advise. Can't open file after going online I've just uploaded our file to online, but I am unable to login, it gives me the following error code: Invalid Fingerprint (100014). Can someone please help? Thanks Sue