User Profile

TheCoolShop

Experienced Cover User

Joined 8 years ago

85 Posts2 Likes

View All Badges

User Widgets

Contributions

Re: Incorrect Pay Items showing on Pay slip
I have contacted support, as it has occured after a STP update on 27/5. Thank you
6 months ago Place Payroll discussion
18Views
0likes
0Comments
Re: Incorrect Pay Items showing on Pay slip
I just checked a MAY 2024 payslip and everything is as it should be. so it's very odd.
6 months ago Place Payroll discussion
15Views
0likes
0Comments
Re: Incorrect Pay Items showing on Pay slip
Thanks Doreen The NAME ON PAY SLIP has been like that since we switched to business in feb last year and I set it all up, and this has started all of a sudden in the past few payslips, like its reverted back or something.
6 months ago Place Payroll discussion
23Views
0likes
0Comments
Incorrect Pay Items showing on Pay slip
Hi For some very odd reason some elses leave loading is appearing on an employees payslip as well as their own. LEAVE LOADING JT is not for the employee sample attached. I have gone through and ensured it is not allocated or connected to the employee in anyway. Also, the pay item NAMEs are appearing incorrectly and not as indicated in NAME FOR PAYSLIP field in the wage pay item. In fact ALL employees pay items are not displayed on the pay slips as indicated in the wage pay item field. Any help would be appreciated as its very confusing for the employees.
6 months ago Place Payroll discussion
38Views
0likes
4Comments
Re: My accountant has just told me that since the last upgrade around December all of the photos I have been taking and reconciling against the spend have doubled up even though the same date and amount,
karen081 wrote: How do i FIX THIS, so annoying when you take a pic of the invoices and reconcile in the accounts they are not matching even though they are same with same date and amounts, why. This has created a nightmare, and now my accountant has told me to go through and work out what is doubled up. This will take forever. PLEASE HELP. k Hi Karen I too had this problem in Feb (as did countless others) when we were "upgraded". I am STILL finding doubled up transactions in the weirdest of accounts. If you are using bank feeds may i suggest you stop as they are creating more issues than they are worth. I only used the bank feed for the forst 2 weeks in february and when i went to balance it was out, i found doubled up transactions in wages accounts, payable to ATO, the credit card etc. May I suggest checking what account the entries have gone to, if you are absiltuley 100% sure they are a double up- check what account the invoice/payment usually goes to to check. Do a search in the bank transactions area for the amount (easiest way to find, or a word in the description) and if the entry has gone to the correct account, the doubled up entry will also appear and you can delete it. Make sure it is absolutley 100% the same entry before deleting it though. Be aware that this will also amend the otehr linked accounts, GST Collected/Paid (if you use GST accounts) etc. Hope that helps.
2 years ago Place MYOB Business: Banking
207Views
0likes
0Comments
Re: Duplicate transactions
I too had this problem. So i cancelled the bank feeds and now do everything manually.
2 years ago Place MYOB Business: Banking
273Views
0likes
1Comment
BANK RECS FINALLY FIXED IN NEW MYOB!!
Yay MYOB! The bank recs are finally balancing first go, the previous statements transactions no longer appear underneath, the bank recs are like the previous versions again. YAY! Thank you for fixing that, it was an absolute nightmare... :)
3 years ago Place MYOB Business: Banking
412Views
1like
2Comments
Re: How to include service fee to invoice?
Hi Just wanting a little clarifiaction: Are you wanting to add a service fee to the invoice or add a service fee FOR invoicing (like an admin fee?) Depending on what invoice template youa re using, i just type in SERVICE FEE in the description, select the appropriate account and enter the price... easy. Hope that helps.
3 years ago Place MYOB Business: Sales and Purchases
585Views
0likes
0Comments
Re: Myob and ServiceM8
SquidandCo wrote: Hi Guys, I am utilising MYOB and Service M8 for our business.. Great DUO.. I have noticed lately our customer payments are not syncing between MYOB and Service M8.. Customers pay and 2 weeks in they still show outstanding on Service M8.. This hasnt always been the case, just a recent issue. chatting to Service M8 they cannto find an issue on their side, which is why i am here... any suggestions? Hey SquidandCo I too use these 2 packages and since the upgrade have been having major issues. However regradiung the above: 1. DO NOT approve the invoice in Sm8 before payment is taken in Sm8. 2. Process the payment in the invoicing screen in Sm8 under the awaiting APPROVAL tab. Then approve it to be sent to Myob. I found this worked for me, otherwise: 1. you cannot process the payment in Sm8 after the invoice has been approved and sent to myob. 2. if you process the payment in MYOB for an invoice generated in sm8, it will not be paid in sm8 and will saend (if you have setup) outstanding payment reminders to your customers. So, apply the payment in sm8 via the approval tab, THEN approve to send to MYOB. I hope that helps.
3 years ago Place MYOB Business: Banking
513Views
0likes
0Comments
Freight entry on bills
Hi MYOB I do like the new freight section when entering w new bill. It would, however, be even better if once entered the amount was automatically subtracted from the total. Currently i have to minus the freight component with a calculator, then change the total in the main body of the invoice.. Is this something you are thinking of improving in the future?
3 years ago Place MYOB Business: Sales and Purchases
510Views
0likes
1Comment