ContributionsMost RecentMost LikesSolutionsUsing header lines in items invoices throws out alignment of lines I have a client who orders the same item for two of their divisions on the one order. They seem unable to cope with separate invoices, so I am trying to use a header line to delineate which part of the invoice goes with which division. It causes the horizontal alignment to go out though - the extra lines appear in the Description column, but the other columns don't step down at the same rate. This looks very unprofessional - is there a work around to keep the lines in sync? Re: Importing Customer cards Peter, Best practice is to export the report you want - Cards in this case - using all the fields you will need to add in your new data. Cards prefers to export as a .txt file, which you can then open in Excel to better view the fields. Use this as a template to fill in your new records - you can probably export in a close enough format from Access once you see what the format needs to be. Saving the completed file as a csv should allow you to import it back into MYOB with your new data. Remember to leave the headers in place! It makes allocating fields much easier. Note that you MUST choose at least one of Card ID, Co./Last Name or Record ID as one of the fields you export and import. Re: Invoicing same Item twice in one invoice causes MYOB ARL to crash Refer ticket 00955274 from February. The issue was identified and a work around (splitting the invoice into two) was provided. Since then, there has been no fix, the known error then introduced has been allowed to remain. I do not receive any warning - MYOB simply crashes. No discounts are recorded. Recap of a similar trnsaction from January attached. Austomatic statements not being sent I have selected Unpaid Invoice Summaries and ticked both Send Summaries and Send to All Customers. They are not being sent however, I am told by my customers. How can I make this work? I haven't been manually sending them because I thought it was happening automatically. Re: Invoicing same Item twice in one invoice causes MYOB ARL to crash Invoicing same Item twice in one invoice causes MYOB ARL to crash This has been an issue since the beginning of March and has not yet been fixed. When will it be rectified? It is extremely unprofessional to have to issue two invoices - one for 95% of the order and then one more with one or two line items, simply because MYOB CANNOT have the same SKU twice in one invoice all of a sudden! Team creating duplicate/triplicate and even sextuplet timesheets! Today has been unusually bad for Team multiplying timesheets. I have up to 5 copies! Some have all the photos again, some have no photo error for all timestamps and one has just one photo with the rest of the timestamps' photos errored. Please advise where to send Snip screenshots for investigation. Re: Taxable Payments Annual Report I'm running desktop 2021.5.24 and it is there on mine? Re: Taxable Payments Annual Report I can't help with the cloud issue, but the reporting tool is found on the Puchases Command Centre in the desktop version. It's the button on the right "Report Taxable Payments". Re: ATO INTEGRATED CLIENT ACCOUNT All good comments and suggestions. Mine is always to separate the PAYG from the BAS entry and record the PAYG using Pay Liabilities. This area provides great reconciliation functionality when used for all payroll liabilities. Another reason is that often the PAYG is on a different reporting cycle to GST. I have both monthly PAYG and quarterly BAS, and Quarterly PAYG and monthly BAS in my client roster! So I prefer to always use Pay Liabilities for PAYG, plus any other payroll deductions such as Child Support or donations, because it makes it so simple to get the dates correct. It also gets the back end entry correct - how many times have you taken on a new client with the payroll liability accounts a nightmare? Using Payroll Liabilities ensures the PAYG Withholding liability account stays current. My entries are: Process PAYG and other deductions using Payroll Liabilities, debiting the ATO clearing account. Process GST, FTC and any other non-payroll components of the BAS also to the ATO clearing account. Pay one amount from the bank account physically to the ATO, and in MYOB treat it as a transfer brom the bank account to the ATO clearing account.