Kaye_H
Experienced Cover User
Joined 8 years ago
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Re: Invoice attachments disappearing
Ok - so according to my client, while that gets the required supporting documents to the client at the time of sending the invoice, they don't remain attached to the invoice. So, in the future, if that invoice needs to be re-sent at a later date, they aren't there, nor are they there when the boss asks the question - where are the supporting documents, when he logs in to check the invoice??? :(168Views0likes1CommentInvoice attachments disappearing
My client attaches supporting documentation to her invoice (by dragging and dropping them to the attachments box at the bottom of the invoice), then emails it all to the client. After the invoice has been emailed, the attached documents are no longer there :(. She also has one client that is not receiving the supporting docs, but I suspect that is to do with their email security settings???? Any ideas why the docs are no longer attached to the invoice after they have been emailed?Solved395Views0likes5CommentsInvoicing - removing the Discount column
Our client would like to be able to remove the discount column from her invoices. It automatically pops up when she adds a blank line in the invoice - which is required to separate different jobs for the same client. She is fed up with clients asking for a discount, because that column is there!!!!!199Views0likes1Comment