ContributionsMost RecentMost LikesSolutionsRe: Some customers unable to access - MYOB Business and AccountRight Browser - 01/03/24 Why is your status page showing this as "affected". Surely being completly unable to log into the service is the very definittion of "down". Feels like a very opaque attement to fudge the stats. Please at the very least be open and honest with your customers. I'm sure you'd find a lot more understanding if you made a better attempt at communicating. Service down and only showing as "affected" Can anyone explain why the Status page is showing the incident as "Affected" and not "Doown". It's clear that many people, ourselves included, can't access their service at all. If that doesn't qualitfy as "down" I don't know what is. An estimate on when this will be resolved would also be very helpful. It's the lack of transparency, contactability and downright lying to customers that make these disruptions so frustrating with MYOB. Re: Remittance Advice Not being able to send a remittance advice seems like a serious flaw, and given it's been regularly commented on since 2013 seems like it should have been addressed by now! Any update on this feature?