MJ7
Experienced Cover User
Joined 7 years ago
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Customer paid me accidentally
Hi I have a customer who accidentally paid me $2000 instead of paying the money to another company. I transferred the money back into their account via EFT two days later. I now have two unallocated transactions in my bank feed for when the money got deposited (25/2) and for when the money got refunded (27/2). How do I allocate these two transactions if there is no open invoice for the payment? I've tried reading the sales/returns/over payments sections but I'm completely confused if someone could please help me it would be appreciated. ThanksSolved28Views0likes3CommentsRe: Payroll does not meet ATO requirements message
Hi Liz-IE I was the original poster of this question and for my issue, I was able to resolve it by doing the following: - Click Payroll - Click Employees - Select your Employee that the issue is with - Click the Payroll details tab - Click the Taxes tab - Underneath the heading Tax Table Calculations, select "Income Type" and make a selection (in my case I chose Salary & Wages and this fixed my issue). Anyway, I hope this helps. Good luck388Views0likes0CommentsPayroll does not meet ATO requirements message
Don't worry, the issue has been resolved. I can't figure out how to delete my post below. Moderators, please feel free to delete. Thanks ******************************************************************************************************************* Hi I am in the process of setting up a new casual employee in payroll. I have filled out all the information exactly as I've done for all past employees. However, when I go to process this weeks payrun I keep the following message " Your payroll information doesn't meet ATO requirements". The Error code for the new casual employee says: "Income Type is needed". Can anyone please urgently advise how I can fix this error as I have filled in all the payroll information correctly and don't know what this error is referring to. Thanks in advance.608Views0likes3CommentsCar registration transfer
Hi My husband bought a second hand car through our business. He had to pay a $240 fee to transfer the car registration into his name. Does anyone know if registration transfer fees include a GST component? The receipt does not indicate anything. We are in QLD. Thank you for your help.Solved888Views0likes1CommentCustomer overpayment
Hi I have a customer who paid 3 invoices in one bulk amount. He overpaid. For example: Invoice 1: $9783.18 Invoice 2: $167.40 Invoice 3: $1207.80 Total Amount due: $11 158.38. The customer paid me $12 636.14 which means they overpaid by $1477.76. I have transferred the overpayment back into his account. * How do I allocate this bulk overpayment amount to the 3 invoices in the Bank Transactions feed as it won't let me match the amount to the 3 different invoices. * How do I allocate the refunded amount of $1477.76 that I gave him back that is now sitting unallocated in my Bank Feed? Thanks for your help.Solved892Views0likes1Comment