BogicJB
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Joined 7 years ago
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Re: I cannot generate a new payroll since finalising the payroll to ATO today and got 50 employees overdue to be paid
Kind of. I still have some questions as the EOFY finalisations do not seem to have sent/linked properly either. They still show in mygov as not tax ready and that the last time they were sent from MYOB is 5th July even though I have removed the finalisation on the 7th July and tried sending it from MYOB again to make them tax ready.1.6KViews0likes1CommentI cannot generate a new payroll since finalising the payroll to ATO today and got 50 employees overdue to be paid
I have cleared cache I have checked reports and figures match I have tried desktop and online version I have been on hold and on live chat for hours and nothing suggested works I have tried everything and the file will not link to STP so will not generate a payroll file We have been using STP2 from begining of year and still shows linked When I go to the payroll command centre to prepare a pay run, I enter the necessary details and hit record but when I complete the ATO/STP box to send STP details it keeps failing bringing an error and so no payroll file creates to prepare for bank upload. I already have 50 employees with an overdue payroll so this is quite urgent. I already spent 3 hours on live chat today and nobody could help me. No solutions worked. So irritating considering I cannot speak to anyone and went through hours of support today and noone cares/helps1.7KViews10likes6CommentsRe: Error - Job No. & Sub-Job of Values cannot be the same
Hi, I was able to change 2649:1 to 26449:1 for testing purpose but then when I go back to 2649 to try and correct it so it is a header stage and I will be able to then correct 26449:1 name and add as a detail job I cannot as I get a transaction files error. Do you know how to find what this is and fix it? Thank you912Views0likes1CommentRe: Error - Job No. & Sub-Job of Values cannot be the same
Hi, I am having the same problem. 2649 is the header job, which I am unable to fix as it comes up with that error. 2649:1 is the sub job. I can't fix or change anything as it gives that same error. I also want to bring another sub job of 2649, which is 2649:2, which I am unable to. The job number and sub-job Of values cannot be the same Any help is appreciated930Views0likes3Comments