ContributionsMost RecentMost LikesSolutionsRe: AccountRight and MYOB Business outage This is my workaround for today. It might work for some of you, if you have yesterday's backup file and the desktop app, and don't need to be online, and you're the only one using it. 1. Restore your backup file locally and work with the file offline until MYOB servers are back up again. 2. Make another backup file when you're ready to go back online. 3. Restore your new backup file online. Here is a link with instructions: https://help.myob.com/wiki/display/ar/Restore+your+company+file#expand-Torestoreabackuponlinetoreplaceyouronlineworkingcompanyfile Hope this helps some of you :) Stop users from changing sale prices Hi there. Is there some way to prevent users from changing the price of an item in the Sales window? Preferably only for some items, so that only certain items can be discounted? Thanks, Annette Re: AccountRight 2021.1 is now available Ok, so a few pressing questions about the automatic updates: We use AccountRight Premier OFFLINE. So far, every time we update the software, I have had to go into all the Win10 user accounts on our office computer and change the library location, so all users access the same file, as it never carries over to the updated version. Will it remember the location I have set when it updates itself? If not, we'll end up with multiple versions of the same file in different library locations. I have set up custom changes to a few of the Excel templates, to make report analysis quicker. Every time we update, I have to go to the Spreadsheet folder of the previous version, copy my custom templates, and then replace them in the Spreadsheet folder of the new version. Will the automatic updates use the same set of templates as the previous version, or will it continue to install a new Spreadsheet folder every time? If it doesn't carry over custom settings and templates when updating, will there at least be a notification in the software to let users know that there has been an update, so I can mitigate the amount of mess that is created? Thanks, Annette Re: On "Order" form, the "comment" duplicates to next order I don't find this workaround particularly useful. Having to enter something into each customer's Sale Comment field on their cards is going to take up a lot of time. As v19 did't have this issue, we have thousands of customers with empty Sale Comment fields. Just fix the problem please. Thank you.