ContributionsMost RecentMost LikesSolutionsRe: INVOICE RECEIVED WITH COMPETELY DIFFERENT CUSTOMER DETAILS Me too!!!!! Re: INVOICE RECEIVED WITH COMPETELY DIFFERENT CUSTOMER DETAILS Hi, This has also happened to me this week. The invoice in my system is correct but when they open it on their end it is a completely different invoice. Our name on the invoice but the contact is not ours and it is dated from 2019 and it's closed. Really weird. Had it happen a few months ago with another job, makes you look like an idiot for sending the wrong invoice to them. This company has since moved to Xero. How could it possibly happen? And yes how do I know that it hasn't happened more, it's only that those 2 customers reached out to say something was wrong. Re: Create recurring transaction error Hi Sean, Thanks for your response, but IT DOESN'T WORK I have used MYOB Essentials for a long time and have never had an issue. I cannot create a recurring transaction at all, whether it is from scratch or trying to save an actual invoice as recurring. The same error message keeps coming up. I log out after every working day, use Google Chrome, using an incognito window does not work. I have cleared the cache, it still does not work. Not sure what else to do, but I do know that we will be switching to Xero sooner rather than later. Not a happy camper. Recurring transaction won't save Hi, I keep getting an error message if I try and alter a recurring transaction. It tells me an amount is required. An amount where? Have never had a problem in the past. Re: Switch to PAYG Monthly Hi, I ran the report again and this time that button was ungreyed so that I could change to Monthly PAYG Have no idea what I did to change it, but just running with it now. Fifitz Switch to PAYG Monthly Hi, How do I switch to monthly PAYG in our reporting? The button I need to click is greyed out and I cannot access it. How do I ungrey it? We have been monthly PAYG for a while, but when I run a GST report for the quarter it is picking up 3 months not just the last month. Not sure why it has changed and why I cannot click the button to change it back. Thanks Fifitz