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Liz_A

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Joined 6 years ago

415 Posts36 Likes35 Solutions

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Re: Accessing historic company files without a MYOB subscription or software installed
Hi Deana_2025 Try searching for the relevant version here: https://www.myob.com/au/support/downloads?srsltid=AfmBOoqz5QRPwyELYqOIoaRR0sCQQb1R9EeuVjSGS99TvdFGqOnmHR4B&page=1 Scroll to the Product button and then choose the relevant version that you need to download. Cheers Liz
2 months ago Place AccountRight: Getting Started
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Re: Myob ver 17 initialisation error
Hi Wouter1954 Check this thread: AccountRight V19.16 Plus | MYOB Community If this doesn't help, then contact FGH Tables to assist you. Cheers Liz
2 months ago Place Admin Tasks & General Discussions
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Re: AR Classic v19 not Confirming even with the old confirmation tool
Hi Princess_R I have just been able to confirm my files but still have no idea why MYOB cancelled a number of these without explanation in the first place. Regards Liz
2 months ago Place Other MYOB Software
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Re: AR Classic v19 not Confirming even with the old confirmation tool
Hi Princess_R I have lodged a support request and have been dealing with Sarah in NZ. She looked up my files and found that a number showed as cancelled even though I haven't cancelled any. She cannot determine why these are cancelled and even after reinstating these and giving me a Confirmation Code they still won't confirm. I have tried using the tool for confirming old files and it generates a code but the files still don't confirm. Some of my other files confirm normally so MYOB needs to fix the problem at their end. Regards Liz
2 months ago Place Other MYOB Software
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Re: AR Classic v19 not Confirming even with the old confirmation tool
Hi Princess_R MOCA won't help me because it is an old product. I have a Perpetual licence for all of my files and I believe MYOB is trying to coerce me into taking out a subscription so please ensure my SN is returned to perpetual licence status so that I can continue to use my files. Regards Liz
2 months ago Place Other MYOB Software
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AR Classic v19 not Confirming even with the old confirmation tool
I have not been able to confirm my v19 files ending in 3049 - I have a number of these due to being a former partner. Please advise? Regards Liz
Solved
2 months ago Place Other MYOB Software
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Re: accounting plus v17
kimballparadise First thing to try is to change the name of the MYOB.exe file to something like MYOB17.exe and Send to Desktop and use this to try to open a file. Otherwise do some research on here for the error message as others have had this problem and there are ways to fix it (it relates to Windows not MYOB). Cheers
2 months ago Place Admin Tasks & General Discussions
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Re: accounting plus v17
Hikimballparadise Did you find the page as you have marked my post as Solved? If not it's https://www.myob.com/au/support/downloads and scroll down until you see the Products button and scroll until you see the MYOB Accounting Plus option. Cheers Liz
2 months ago Place Admin Tasks & General Discussions
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Re: accounting plus v17
kimballparadise Hopefully this helps. You need to click on the Product button and scroll down:
2 months ago Place Admin Tasks & General Discussions
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Re: accounting plus v17
Hi kimballparadise It's on the downloads page but you need to on the oval "Product" button and scroll through the list until you find MYOB Accounting. Once you have downloaded, make sure you keep a backup for future problems. If you have problems installing it, then re-post on the Forum. Cheers Liz
2 months ago Place Admin Tasks & General Discussions
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