ContributionsMost RecentMost LikesSolutionsHow to receive a refund on a supplier order? Hi, We have a supplier order for stock in our system, already fully paid for. Stock has not yet been received. The supplier can no longer supply the full amount of stock and has issued us a refund, which has been received into our bank account. (original order for 3,000 items, now only supplying 2,588) How do I receive this refund against the order, that has not yet been changed to a bill, as the stock will not be received for another month or so. Re: How to receive a refund on a supplier order? Thank you for trying to assist. However, that is rather annoying, as I can't do that. If I change it to a Bill, I will be bringing in Stock Inventory that I don't actually have on hand. Because the refund was in September, I will not be able to reconcile my end of month, until such a time as the stock arrives and I can change it to a bill. Re: How to receive a refund on a supplier order? Genereve, The purchase order has NOT been converted into a Bill. The stock has not been received, the Order has not been changed to a Bill. It is still a Purchase Order and I need to receive a refund against it. The Purchase Order has been paid in full. Let me explain again...... Purchase Order - 3,000 units - stock not yet received, still as an Order, fully paid - Supplier can only provide 2,588 units - monetary refund received to our bank account for the difference. - How do I receive this refund against the PURCHASE ORDER, which has NOT been changed to a Bill? Re: How to receive a refund on a supplier order? I understand what you have said. The issue is because the stock is not yet received, I cannot change the order to a Bill. If I was to do that, it would put the inventory into stock. It remains as an Order. However the Order is fully paid for. The original order was for 3,000 units, which have been paid for. They cannot supply the full amount and will only supply 2,588, therefore have issued us a refund. How do I process this refund, against an order, when the stock has not yet arrived? Therefore I cannot change it to a Bill. Auto Build Items when dealing with foreign currency We are wanting to auto build an item. However the items we would be using to build are purchased both here in Australia and overseas. This will create an issue with an out of balance each time we auto build due to the exchange rate. My other options were to create a sales template with all items automatically listed, which I don't think you can do in AccountRight? Or, do a recurring sales transaction. But you can't do a recurring sales transaction unless it is always for the same customer and we would be selling this to various customers. Can anyone offer me a work around for this issue? Happy for any suggestions.