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Re: Payroll Activity and Payroll Register reports doesn't match in AccountRight for 1 employee.
Hi MayRahim Thanks for your post. If the Payroll Activity and Payroll Register reports are different it indicates that a manual change has been made to the employee card>>Pay History. You will need to change the Pay History back to what it should be, payroll changes should only made through Process Payroll. Once the Pay History has been corrected, send an update event to update STP. Wait for that report to be accepted and then check the YTD verification report.3.5KViews0likes0CommentsRe: Employee Payroll Transactions Missing when trying to Allocate Bank Transactions
Hi Sparks01 Go to Accounting>>Manage linked categories>>Payroll tab and check the account selected at Bank account for cheque payments. It sounds like the electronic clearing account is selected instead of the bank account. For the transactions that are posted to the electronic clearing account you will need to follow the instructions in this Community Forum post to move the amounts to the bank account: Why can't I match employee pays in Bank transactions? Let me know if you need further help. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.757Views0likes0CommentsRe: Employee Payroll Transactions Missing when trying to Allocate Bank Transactions
Hi Sparks01 Thanks for your post. The first thing I'd check is the linked account for Cheque payments. Go to Accounting>>Manage linked categories>>Payroll tab and make sure the Bank account for cheque payments is the correct bank account. Also go to Banking>>Find transactions>>locate and open one of those pay transactions and check the Account field is the correct bank account. If the pay transactions have been posted to the correct bank account, go to Banking>>Reconcile accounts and check if those pays are ticked. If they are, untick them and they will appear to be matched in Bank transactions. Let me know how you go. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.938Views0likes5CommentsRe: Employee Payroll Transactions Missing when trying to Allocate Bank Transactions
Hi Sadie Can you please follow the steps in my previous reply and let me know how you go: Go to Accounting>>Manage linked categories>Payroll tab and make sure the Bank account for xxxx payments is the correct account. Go to Banking>>Find transactions>>locate and open one of those pay transactions and check the Account field is the correct bank account. If the pay transactions have been posted to the correct bank account, go to Banking>>Reconcile accounts and check if those pays are ticked. If they are, untick them and they will appear to be matched in Bank transactions. You'll also need to check the Payment method selected in employee card>>Payment details. If it's electronic and the pay transactions have been posted to the electronic clearing account following the instructions in this post: Why can't I match employee pays in Bank transactions831Views0likes0CommentsBank Reconciliations
Hi Everyone! Reconciling your bank accounts is one of the most important bookkeeping tasks. Depending on the business it can be done daily, weekly, monthly or quarterly. What is a bank reconciliation and why is it important? A bank reconciliation is the process of matching the transactions in your accounting software with the actual transactions in your bank account. It allows you to check that all bank transactions have been entered into your software, ensuring your financial reports are an accurate reflection of your business. It also helps find data entry/payment errors that need to be corrected and verifies your cash flow. How do I reconcile my accounts? Depending on your software and whether you use bank feeds there are different procedures for reconciling your bank accounts. But the end result will always be the same, the Closing balance on your bank statement will match the Calculated balance in your software. You can find step-by-step instructions for your software in these help articles: AccountRight What if my account doesn't reconcile? If your account doesn't reconcile you need to find what is causing the out of balance and make the necessary changes. Some of the common causes for an out of balance amount are: the wrong date has been entered the wrong balance on your statement has been entered not all bank transactions have been recorded in your software a transaction is selected that doesn't appear on the bank statement a transaction amount has been recorded incorrectly, eg, $217.50 instead of $271.50 a previously reconciled transaction has been deleted or changed in your software causing it to become unreconciled To help you find the cause and correct any errors our help articles have detailed information on reconciling your bank accounts: AccountRight: Resolving out of balance bank reconciliations We hope you find this useful. As always, if you do need help please start a new post. Our team of MYOB technical support staff and the generous MYOB Community is always happy to help.4.2KViews3likes0CommentsRe: Clearing Eftpos from Bank Feed
Hi Flowtek15 My apologies, as you posted on the MYOB Business board I provided information for that product. Checking the account linked to your Forum log in you're using AccountRight. In AccountRight you will need to allocate payments to the Undeposited funds account and process Prepare Bank Deposit transactions. The following Help Articles have information on this process: Matching a bank feed to multiple transactions About undeposited funds Prepare a bank deposit Please let me know if you need further help. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.661Views0likes4CommentsRe: Forward Payslip To 2nd Email Address
Hi Kimstar1982 Thanks for your post. Having a look at the account linked to your Forum log in you're using AccountRight, however, you've posted on the MYOB Business board so I'll provide information on both. In AccountRight you can override the default email address by emailing payslips from Payroll>>Print/Email Payslips. The Payroll Advice report displays the payslip information and can be emailed or exported. In MYOB Business it's not possible to override the default email address. You would need to change the email address in the employee card. The Pay run history report displays payslip information and can be exported to PDF or Excel. Please let me know if you need further help. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.458Views0likes0CommentsRe: Pay rate change
Hi GinaC Thanks for your post. Having a look at the account linked to your Forum log in you're using AccountRight, however, you've posted on the MYOB Business board so I'll provide instructions for both. In AccountRight: go to Cards List and open the employee card click the Payroll details tab>>Wages tab enter the new pay rate in the Hourly rate field click OK In MYOB Business: go to Payroll>>Employees click on the employee's name click the Payroll details tab>>Salary and wages tab enter the new pay rate in the Hourly rate field click Save The new pay rate will apply when recording new pay runs. The Pay history isn't affected. If you need further assistance please let me know which version of the software you are using. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.375Views0likes0CommentsRe: STP prior lodgements needed
Hi KristineDns Thanks for your post. STP sends the Year-to-date (YTD) amounts each time a report is declared. This means that pay runs processed prior to STP set up are included in the YTD amounts when you send the first STP report. You can check the YTD amounts are correct by clicking on the most recent STP report>>View employee YTD report and compare the YTD amounts with the MYOB Business payroll reports. The ATO don't allow STP finalisations for financial years prior to STP set up. If you need to finalise the 2021-22 financial year you will need to contact the ATO to discuss your options. Please let me know if you need further help. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.270Views1like0CommentsRe: Reports Don't Match after fixing STP
Hi STOCKEDM133 If the Payroll activity and Payroll register reports are not the same it means a manual change has been made to the employee card>>Pay History. The Payroll activity report gets it's data from pays recorded in Process Payroll. The Payroll register, Payroll Summary and YTD verification reports get their data from the employee card>>Pay History. This means that the only way to fix this particular issue is to change the Pay History back to what it should be. If you are using MYOB Business and have processed pays in the current year, the payroll year has automatically rolled over and the only way to fix the Pay history is for the file to come in for repair. The post, Payroll activity and Payroll register reports are not the same, has detailed information on this. If this is your issue you will need to process adjustment pays or reverse any processed adjustment pays so that the Payroll activity report is correct. Once the activity report is correct send me the following information in a private message: serial number primary contact name and email screenshot of the Payroll activity detail report for the affected employees for the full year screenshot of the Payroll register detail report for the affected employees for the full year If the Payroll activity and Payroll register reports do match, I will need you to provide detailed information on what changes were made and exactly which reports didn't match.387Views0likes0Comments