robmcm1
Experienced User
Joined 6 years ago
User Profile
User Widgets
Contributions
Re: Old inactive users receiving Security check emails - business settings changed
Also one note, when I try to access my.MYOB users - it gives me this message "The login details provided do not have access to my.MYOB; please try again or call our MYOB Customer Service Team." - not sure if this is any help98Views0likes1CommentOld inactive users receiving Security check emails - business settings changed
Hello, I have several old users who are receiving emails (Security check: MYOB business settings have changed) who shouldn't be. They don't exist in the Users section (not even inactive) and may have been hidden post migration from MYOB Essentials to MYOB Business transition about a year ago. I recently setup Pay Super and noticed that all the old users who are receiving the emails were in the list of users, is there a way to fully remove these? Screenshots comparing are attached to help. Pay Super setup showed 15 users and MYOB Users screen only shows 7 users - I need to inactivate the 8 additional users98Views0likes2Comments