smileykylie1982
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Re: MYOB Business - Unable to Generate Coding Reports
Hi Doreen, Thanks for the reply, I've done exactly this and nothing shows, but selecting all categories shows the data. I'll submit the request. Thanks Kylie. Edit: I discovered the issue. The categories aren't actually categories, they are accounts. When I selected the linked account "category" all the transaction data for that account appears, regardless of what the actual category of the transaction is.5Views0likes0CommentsRe: MYOB Business - Unable to Generate Coding Reports
My coding report only works when all categories are selected, if I choose any subset of categories it shows nothing. In the full report with all categories, the categories I selected are clearly visible in the report, but I can't choose them exclusively. I could have sworn it was working a while ago because I was using it to perform a bank reconciliation.11Views0likes2CommentsRe: Bank Feed not matching MYOB PAYBY
I have a similar problem to this. I have 2 online payments that have not been auto matched, and cannot be matched - firstly, the invoices that they could be matched to are both marked as paid, and the amounts of the transactions are slightly lower than the invoiced amounts, so I couldn't match them even if I wanted to. I've raised a support issue. This isn't the first time this has happened. Last time this happened I ended up with a permanent balance in my undeposited funds account that couldn't be removed. I hope that doesn't happen again!185Views2likes4CommentsRe: Merchant fee surcharge
I'm having a similar problem: I have 2 unmatched online transactions for invoices but all the applicable invoices are paid... also the amounts of the online transactions waiting to be matched are slightly lower than any of the invoices they could be for, so I couldn't match them even if I wanted to. I've opened a support ticket.106Views0likes0Commentsincorrect invoice sent to my customer
Hello, Last week I sent an email invoice to my customer as usual but they responded that there was an obvious problem with it. I checked the invoice in my system and it was correct. I asked them to send the incorrect invoice back to me which they did. The details on the invoice are not right. There is a completely different invoice number style, a completely incorrect customer - not even one of my customers at all, and there are no line items listed. My details on the invoice are correct: name, business details and payment details. I have since resent the customer their invoice and it arrived at their end correctly. What are the next steps for this? I notice that this problem is mentioned in the community forum as something that can happen, which is concerning. It is the first time it has occurred to me. Thanks, Kylie247Views0likes11Comments