Denise_Cimarosti
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Joined 18 years ago
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Pay super status - "payment processing"
Pay super payment deducted from bank account on 14th April 2025. Status still showing as "processing payment" on 22/4/25. Super Administrator confirms status as same with her login. This is a new client and her faith in the software is wavering as she does not have confidence that the super payments are being received by the super funds before the 28th Quarter. She has made 2 pay super transactions and this has happened both times.MYOB Teams
Have a client on Payroll Only, have setup MYOB Teams for them but timesheets menu not displayed on the app or the admin portal. I believe another user had this problem and was told timesheets were not included in the payroll only app. This screenshot has been taken from MYOB sales page and leads me to believe me it is included, a feature my client requested. "MYOB Teams" is also listed in the payroll menu of the payroll software - what is the point of it being there to setup if it is unusable. Please adviseSuperannuation - Status payment Failed
Hi My clients November superannuation payment status was flagged "Payment Failed". According to the client notification of the failure hasn't been received. I have reversed the transaction ready to resubmit and authorise once again but would like to know why the payment failed despite the payment limit being adequate and sufficient funds in the account. Please advise.
