Tanya_Spence
Experienced Cover User
Joined 19 years ago
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Re: BANK FEEDS AGAIN NOT WORKING
Yes we have 2 clients who haven't received anything since early am 07/02/2023 but MYOB Status has no issues. It would be really good if MYOB can advise us of this as soon as it is discovered to save us wasting time trying to work out what is going on and contacting support who then tell us that there is no known issues??643Views0likes0Comments- 502Views0likes0Comments
Re: Super processing date
Hi Sam, Thank you for your response, however I think you are missing my point. The penalties are increasing for late super and the deadline is not the date the money has left the bank it is the date it is received and processed by the Super fund. The date listed in the Manage Payments window indicates the date it was created, not the date approved or the date completed. The date completed is the most critical date. I have clients that create the super batch but it does not get approved for a week or so and then as you have indicated "we recommend allowing 5-10 business days". That is a very broad number and if the payment is approved allowing 5 days from the deadline it is more than likely not going to complete by the deadline. There is actually no way to know. So, to reiterate, I am requesting that MYOB show the actual DATE of completion as that seems to be the only thing that really matters from a compliance perspective. To provide more detail, I'd suggest 2 more date columns in the Manage Payments window, Date created (current date field), date approved/authorised and date completed. This gives total transparency to the business owner and us the Consultant's/Bookkeepers/ BAS Agents and Tax Agents. I think that this is critical information that the Business owner currently has absolutely no way of gaining.538Views0likes2CommentsSuper processing date
Now with increased penalties being proposed for late super, can MYOB please provide information on the date that the superannuation is received by the super fund as this is the critical date and is currently not visible by the Business Owner to even know if they have paid late.559Views0likes4Comments