campaignr
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Joined 4 years ago
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Re: Bank Feed from NAB not syncing
I'm sorry to hear you're dealing with the same issue—it’s really frustrating when you're trying to run a business and ensure your workers and suppliers are paid on time. MYOB asked us for quite a bit of information to help resolve it, including: Serial Number Company File Name Company data file ID (if you're using MYOB Business Lite/Pro, you can skip this) Bank account name/Cardholder’s name BSB number Full Bank Account Number OR just the last 4 digits if it’s a credit card Financial Institution/Bank name From Date To Date They also requested a copy of our bank statement to show proof of transactions and a screenshot of what we saw in MYOB Business. But by the time I gathered everything, the bank feed had restarted on its own! I'm not sure MYOB did anything to fix it, but it works now.51Views0likes1CommentRe: Bank Reconciliation - Calculated closing balance problem
Hello Tracey_H and thank you for your reply. Yes, the opening balance for the account was $0 but the MYOB calculated current balance showed that negative value coming through into the calculated closing balance. I've no idea why that was occurring. Nevertheless, I've fixed the problem by just resetting and redoing the books for this entity in their entirety. There were fewer than 500 transactions, so it didn't take too long (and it was quicker than waiting for a solution from the community). All accounts are now accurately reconciled and the calculated closing balances appear to be calculating correctly.1.1KViews0likes0CommentsRe: Bank Reconciliation - Calculated closing balance problem
Update: I have checked every transaction and the calculated closing balance is wrong. Somehow the calculated closing balance for dates pre-dating the opening of the bank account is -$9,099.64. Other than that error, all the bank transactions reconcile. Why would MYOB calculate a negative closing balance for dates prior to the first bank transaction? How can this erroneous calculated closing balance be fixed?1.1KViews0likes0CommentsBank Reconciliation - Calculated closing balance problem
I have recently set up MYOB Business Lite for a small non-profit. The previous Treasurer of the organisation was maintaining handwritten books. I have encountered what appears to be an error with the calculated closing balance of a bank account. The non-profit opened and deposited $141.50 into a bank account on 16/11/2018. Accordingly, after entering the deposit as Receive Money, the calculated bank balance for 16/11/2018 should be $141.50. However, MYOB is presenting a calculated closing balance of -$8,958.14. I need to figure out why it is doing this and fix it. It is stopping me from being able to reconcile the bank account.Solved