Sam_R
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Joined 4 years ago
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Re: Owner access - not able to add new users
Hi kindyfinance, Thank you for those details and screenshot. You have posted on the MYOB Business so I had provided instructions for that software, apologies. In your software, however, you should be able to see the 'User access' option when selecting the 'Setup' dropdown, but from your screenshot, it doesn't appear. This is generally because the company file administrator, or a user assigned the Administrator role, can only set up user access. However, if you are the Administrator and still not seeing this option, please let me know so we can investigate further.1.2KViews0likes2CommentsRe: MYOB new subscription
Hi BronwynHamster, Thanks for your post. If you log in to https://myaccount.myob.com/, > select 'Manage my product > Click on Subscribe now which will reactivate your subscription. You should also be able to update your payment details here too. If you have any further trouble, please do let me know. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.768Views0likes2CommentsRe: editing Superannuation fund details
Hi Atom12, You have a couple of options, you can either reassign your employees to the already existing SignatureSuper card, or you can just rename it to SignatureSuper (old) in the 'Name*" field, which will then allow you to update the details in the current super card that the employees are already assigned to. If you need further assistance with that, do let me know. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.520Views0likes1CommentRe: editing Superannuation fund details
Hi Atom12, Thanks for reaching out. You won't be able to edit that field, however, if you re-type the super fund name in the 'Fund name' field, select the fund from the dropdown and the updated details should populate. Example below: If you have any further trouble, do reach out. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.505Views0likes3CommentsRe: Employee Name Change
Hi Small_Pay79, Thanks for your post, and Welcome to the Community Forum! You just need to update the first name and last fields in their employee card. This will update their records with the ATO when you complete the next pay run for that employee. If you had any further queries, please do reach out. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.354Views0likes0Comments
