ContributionsMost RecentMost LikesSolutionsRe: Change of owner The customer service team have actually just actioned the change/s for users. Thank you. Re: Change of owner I've done everything that they've asked of me. Change of owner There are two owners listed on our account, both are no longer employed. I have been trying to get this sorted since September 2023 and it's beginning to be a joke - I've been jumping through hoops. I understand privacy/security etc but c'mon - I can't even setup bank feeds!! Is there someone that can help faster thanMYOB <customer_service@contact.myob.com>?? SolvedRe: Payroll info has been erased When I sent out the link for employees to check/update their details, it wiped their 'standard pay' details. I haven't replied before now because I'm still annoyed that this happened. Re: ** BEWARE ** Requesting employee details No way!!! This is BS - this makes alot of sense now when I've just gone to do payroll!!:smileysad: Payroll info has been erased I've gone to process weekly payroll and usually all the info is there from the week before but everything (job numbers, hours etc) have all disappeared - do I have to enter this info in all over again?!! Re: Splitting 1 GL account into seperate GL accounts Thanks so much for your prompt reply, Steve. Much appreciated. Splitting 1 GL account into seperate GL accounts Splitting 1 GLcode/accountinto seperate GL accounts... (E.g. Printing, Postage & Stationery is one GL code, I want to seperate them into 3 GL codes/accounts) Is it possible? What should I know before going ahead? I'm new to MYOB (AccountRight). TIA SolvedRe: Payment Reversal SOLVED by following these steps:Electronic payments with a bank file - MYOB Community:heart: Payment Reversal Hi MYOB Community, Not really sure where to start... I processed payroll payment y'day (for approx 23 people) including creating a bank file but never processed it through our bank because the authoriser at work advised there was a mix up with payments so (not knowing the consequences), I went to delete it and found out I need to reverse each indiv. cards payroll payment. I have done all the reversals and sent them to STP/ATO and it now shows in 'deposit' column in MYOB and I've processed the payroll payment again which has been processed successfully through our bank. Now when I go into Prepare Electronic Payments, the payments all still show up. Have I missed something? I am covering for the Finance Mgr while he's on annual leave - usually I do the easy stuff! Any help would be appreciated. And hopefully I haven't confused you!! Thanks, Bec Solved