ContributionsMost RecentMost LikesSolutionsRe: AccountRight and MYOB Business outage I'm in :-) Re: AccountRight and MYOB Business outage Any indication when they'll be up again? Re: Accessing company files when the subscription is no longer active Thanks Leneth_A - that's what I thought might be the case. I have another question :-) We were advised by an accountant to start a new Myob file because we wanted to completely change the chart of accounts. We had a NFP subscription to Accountright Plus and this only covers one company file. As we need to access FY23 until audited, we need to run two files concurrently. Myob was unable &/or unwilling to upgrade our subscription from Plus to Premier, so my manager has purchased a new subscription for Premier. My query now is, will I be able to open my current Myob file (FY23) in the new subscription so that we can end the old subscription? Re: Accessing company files when the subscription is no longer active Thanks Leneth_A One more question, would that file be accessible in the cloud or just on a local drive with Myob installed? Thanks, Carol Accessing company files when the subscription is no longer active Is it possible to access the deactivated version of your Myob company file if your subscription ends? Re: 'Salary sacrifice - o' and Salary Sacrifice - s' - how do we process these so they're not a negative number I've since found out that the Myob work around is: At the time of processing the payroll, do not submit the STP report (cancel it) then go to the Payroll Reporting and now in the browser to Single Touch Payroll reporting - you'll see the report is 'unsent'. Now send it. The issue is the interface, not the 'negative' data. The ATO should accept the report. I did this with one pay and it has worked, no problem at all. Re: 'Salary sacrifice - o' and Salary Sacrifice - s' - how do we process these so they're not a negative number That's probably the only sensible workaround at this stage - good thinking! 'Salary sacrifice - o' and Salary Sacrifice - s' - how do we process these so they're not a negative number We've moved to STP 2 and throughtly regret it so far! First pay of the year and I've hit issues with salary sacrifice. The way it's been processed in the past means it is a negative number which the STP submission report has a negative number and is rejected by the ATO. How do we process salary sacrifice now??