ContributionsMost RecentMost LikesSolutionsRe: personal gift card for part payment Thanks Doreen. I can split the payment to account for the portion paid by the business but how do I enter the portion paid with personal funds? The bank reconciliation is fine but there is still an outstanding amount owing on the purchase in MYOB purchases. personal gift card for part payment We used a personal gift card as part payment for a purchase. How do we enter this with the bank amount not matching the purchase amount? Statements not emailing to CC email address Any idea why statements are not sending to CC email addresses? Since MYOB are yet to implement showing the confirmation of statements being sent, I have added our email address as a CC email for every client. (Not ideal but if MYOB won't add this feature, it was a work around). When statements are sent, our email listed as CC are not receiving it. To test the system, we have created a dummy client with our email address. Statements are received when this email address is in the 'email' box but not when it is listed in the 'CC email' box. Some clients want their accounts dept to receive only invoice and statement emails so we need to keep the 'email' box and the 'CC email' box separate. MYOB has provided this feature but it is pointless if the CC email addresses are not recognised. If only MYOB would list confirmation of statements being sent, as they do with invoices. Re: Payroll reversal not reconciling Hi Kristie, I did resolve the issue. I had a few suggestions from MYOB that were not helpful. I have found emailing your issue to support-request@myob.com has been the most helpful on a couple of occasions - as long as you are not in a hurry. I got this email response and I can't remember exactly but I think this is the option that worked: To address and resolve the matter, please follow the outlined steps below: Create a Contra Clearing Bank Type Account: Navigate to Accounting > Chart of Accounts > Create Account. Select "Bank" as the account type. Enter a unique account number that has not been previously used. Name the account "Contra Account." Record separate Spend Money transactions transferring from your Checking account to the Contra account. Match these transactions to your bank feeds. Lastly, record a Receive Money transaction from your Checking account to the Contra account. This step will effectively reconcile the payroll transaction in your bank reconciliation. Re: Payroll reversal not reconciling Hi Genreve, I have unreconciled the bank statements but still none of the unselected transactions are showing up in the bank transactions list for allocation. Re: PAYG backpay unallocated Hi Doreen, following up from this problem.... creating a 'spend money transaction' as you suggested cleared the unallocated transaction on the dashboard but now the bank statements don't reconcile because the payment of $35 was already reconciled against the corrected payroll entries. I have now deleted the 'spend money transaction' so that I could reconcile the bank statements but I'm still left with my original problem of having the $35 payment on the dashboard as 'unallocated'. How do I clear it without affecting the bank rec? Payroll reversal not reconciling We paid PAYG for 2 under 18yr employees over a period of several weeks when their PAYG should have been adjusted to $0. I have now reversed the pays for those 2 employees and re-entered them with PAYG adjusted to $0 and reimbursed both employees as one payment via internet banking. I made a BAS adjustment with the ATO for March and entered that adjustment in the PAYG journal entry and the accounts now balance after the April PAYG was lodged and paid. I unreconciled the bank statements for March and April and re-reconciled with the reversed and re-entered pays for the 2 employees. For arguments sake we owed the employees a total of $50: employee A $25 in March employee B $10 in March and $15 in April A single payment of $50 was made in April and shows up on the bank feeds. The $50 backpay payment is listed as unallocated on the dashboard. I can't allocate it to the pay reversals because they aren't listed. How do I allocate the $50 backpay payment on the dashboard when the bank statements are already reconciled with the pay reversals/re-enters already included? Re: PAYG backpay unallocated I’m just now re-doing the bank reconciliation. The pay reversals and re-enters are listed as unreconciled but when I select them to reconcile, it throws the balance out by the $50. The spend money transaction for the $50 is already selected as it was allocated in the bank feed. what have I missed? Re: PAYG backpay unallocated Thanks Doreen, I made a BAS adjustment with the ATO so our account has a credit of $35. The activity statement for this month shows a balance shows a balance of less than the report for the month. I'll be entering the $35 adjustment in the PAYG journal entry so the accounts will balance. What account would I allocate the spend money transaction to? PAYG backpay unallocated We paid PAYG for 2 under 18yr employees over a period of several weeks (some before Q1 BAS lodgement and some after) when their PAYG should have been adjusted to $0. I have now reversed the pays and re-entered them with PAYG adjusted to $0 and reimbursed the employees in as a lump sum via internet banking. I have unreconciled the bank statement that included any affected payroll. For arguments sake we owed the employees a total of $50: employee A $25 in March employee B $10 in March and $15 in April Myob now lists that single payment of $50 as unallocated. How do I allocate the $50 payment? Will I need to make an adjustment somewhere to allow for the $35 ATO overpayment for March?