Richmond91
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Joined 3 years ago
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Cannot delete a payment - transfer from deposits?
Can someone please tell me what 'transfer from deposits ' means and why it only comes up on some payments? MYOB wont allow me to delete the payment? How can I do it? The transactions have not been reconciled. screenshot attached. Thanks,233Views0likes2CommentsRe: Large purchase order not converting to bill - 'an application ...timed out'
Hi Earl, Thanks for taking the time to assist, it seems to have worked and i was able to convert the order to an invoice. One other issue we seem to have is when we have 2 or more items of the same item number in one sale / purchase order. Sometimes (not all the time) Myob is not able to convert the order to an invoice. To solve this issue we have to enter one line with the totals of all same items and delete the other lines. Any thoughts on how to fix this? As mentioned above, we have contacted MYOB several times, they advised they would look into it but not got back to us. Thanks,78Views0likes1CommentRe: Large purchase order not converting to bill - 'an application ...timed out'
Hi, sorry to bother you again, but I noticed on Monday when I looked at the 'list' of items many SOH were unusual numbers ie rounded to 8 or 9 decimal points. I have noticed many items like this in the past. However, when you go into the item, the SOH was 'normal'. Today they are back to rounded numbers. Could what you did have affected this? If not, do you know what the issue is incase it happens again? The units are in metres so should not be more than 1 or 2 decimal points. Thanks,94Views0likes3CommentsRe: Large purchase order not converting to bill - 'an application ...timed out'
Hi, The issue is not going to be fixed by extending the timeout limit of AccountRight.. This error occurs quite frequently and at random. Usually, if we ammend the qty by 0.1meter, it makes a difference and the order will convert to a Bill. Then we go back in and correct the meterage and it is fine. Same thing happened today and there was only ONE LINE in the PO so not a large purchase. We have contacted MYOB and actually spoken with people but they never call us back even though they say they will look into it and call us back. This has been happening for atleast 2 years and no one is able to solve our issue.113Views0likes5CommentsLarge purchase order not converting to bill - 'an application ...timed out'
We often have large purchase orders which will not convert to a bills - error attached. We have similar instances where a sales order will not convert to an invoice. Sometimes, we can recreate it line by line, other times we have to manipulate the stock levels or add duplicate amounts of same items in 1 line. Myob have never returned my calls - can anyone please assist? Thanks,213Views0likes7CommentsPurchase and Sale of staff apparel
Hi All, We sell items of clothing and often we purchase some items for our staff to wear - they do not have to pay for it as it is similar to 'marketing ' our product. When I make a purchase, I enter it under the particular Supplier - increase SOH by 1. How do I enter the sale to reduce SOH but not affect the $? I am thinking I enter the sale under a 'cash sale' account and apply the payment to a 'petty cash staff' . Thanks for your advice.162Views0likes1CommentWrite offs not clearing from statements page
Our accountant cleared some bad debts earlier this year, however, they still show up when I go to email the monthly statements to accounts. I can't find them when I click on the account names in sales register. Some of the accounts are even'inactive'. Is there a way to clear the amounts from the statement emails being sent out? Thanks,154Views0likes1CommentCannot delete a bill - advising stock will be zero.
Hello, I am trying to delete a Purchase Order / Bill as I incorrectly entered it as stock. It should have been a Cr Note (ie negative amount as a service) I keep receiving the following message: "Processing this purchase would leave the item 'braces' with no items on hand and a non-zero value in inventory." I don't want items left on hand so why is it not allowing me to delete it? Thanks, Appreciate any assistance please.248Views0likes1CommentSmall amounts to be written off suppliers and customers
I have some small amounts (a few cents to a few dollars) for suppliers and customers that need to be written off. Nothing is actually owing. Can you please explain how to write these amounts off? I was going to just do an invoice and apply the credit. However, have read different answers online / in books ie layout = miscellaneous, bad debts etc. Also, should I be using a particular account number / layout etc? Thanks,1.4KViews0likes1CommentSystem closes when trying to convert Purchase order to Bill
I often have an issue where the purchase order (or sometimes sales order) will not convert to a 'Bill' (or invoice). It doesn't give me a reason. It just takes a long time and then, comes up with a 'Connection error' and states 'We're sorry, but something has interrupted AccountRight and you'll need to restart. I have to re enter the EXACT PO or Sale, line by line, saving as I go. Only then will it save it. Any assistance or suggestions please?281Views0likes1Comment