ContributionsMost RecentMost LikesSolutionsError Message when signing up to Pay Super "Whoops, we've hit a snag" Hello I have two clients trying to setup pay super but both are receiving this error message. "Whoops, we've hit a snag" Can someone please assist with this. Thank you Regards Ursula Re: Partner Dashboard Hi Steven, Yes, I had to wait till morning and ring MYOB to have it sorted out. It apparantley something to do with the upgrade of the file, it had cause some issue in the back ground. Thank you for replying. Regards Ursula Partner Dashboard Hello, I am in the middle of working on a file and now suddenly I am receiving a system error on the file. The file is still appearing in my partner dash board but I am unable to access it. If I attempt to access via app.myob.com it is no longer appearing on this list? Can someone assist me here as this is very urgent. Regards Ursula SolvedRe: MYOB Teams - timesheets not importing correctly I have only just update my MYOB. I will test it first and then I will let you know if I am still having problems or not. But in the meantime, can you tell me how I can approve my own activity/timesheets via the phone app? Regard Ursula Re: MYOB Teams - timesheets not importing correctly Hello, they are coming thru as zero hrs and with invalid date in the start and finish time section. thank you MYOB Teams - timesheets not importing correctly Hello, We are trying to setup MYOB teams with timebilling and payroll so that we may introduce our clients to this feature but we are unable to get it to work. When we submit an activity via the phone app not details except for the employee's name is coming into the teams portal. If I approve it as it is nothing comes into MYOB either. Can someone assist us with this, am I missing something? This would be very nice if we could get it going and save time manually entering all the activities etc as well. Thank you Re: Reversing a wage - Negative Super not appearing in super payments screen Hello Komal. I have attached for you a screen shot of the payroll journals both the original and the reversed entry. I have also attached a screen shot of the pay liabilites screen, and no the reversal does not show, only the amended super amount which I would like to pay but can not as I do not have the negative amount with it. I have also attached the super fund from the list as suggested and this is correct. I have also attached the corrected amended wage which is appearing. I have paid the super on the original wage. I need to pay the super difference now between the reversed one and the new amended one but can not as the negative is not appearing. Regards Ursula Re: Reversing a wage - Negative Super not appearing in super payments screen Hello Komal, How do I use private messaging, I have never done this. When I click the link, it sends me to a webpage but there is no area to do anything. I am a little confused how to do this. Regards Ursuls Re: Reversing a wage - Negative Super not appearing in super payments screen Hello Komal, Thank you for your reply but you have misunderstood my problem. My problem is that the reversed super annuation is not appearing as a negative. Therefore I am unable to pay the short fall of super which relates to the amended wage? I have the new wage appearing in the super payment but not the negative amount. Therefore I am unable to select the negative and new positive amount to give me the difference to pay. Reversing a wage - Negative Super not appearing in super payments screen Hello, I just reversed a wage and posted the new revised one. I was assuming that the reversal would create a negative amount in the Pay Superannuation screen as it has done in the past. But today it did not. I have checked the expense account and the super acural account and the reversal is appearing in both of these just not in the super payments screen which means I am unable to process the difference between the two? Please advise what my solution to this would be. I have attached a screen shot of the reversed super and super payments screen. Solved