ContributionsMost RecentMost LikesSolutionsMYOB Partner Portal Are there issues with the MYOB Portal today? I received an email to say that a client has approved their IAS. I can see approved in tasks but under the activity statements list, still showing as waiting signature. Also I have tried to send another clients BAS for authorisation and it keeps bouncing back.... SolvedAccess request Hi there, Can I please have access? Report Packs not working I have some report packs that I have set up on my clients for BAS and IAS. On Monday last week, 22/01/24 they were working and generating fine. On Tuesday 23/01/24 I get the spinning wheel and never get the report pack to run. This is not a file issue or cache issue. I myself and my colleague have tried in different browsers, different sites (different computer). The reports incude, balance sheet, p&L, Receivables & payables with tax, GST summary, GST return, payroll summary and superannuation payments. It was posted by someone else on MYOB Partner HQ so I am not alone in this issue. MYOB can you please shed any light? Re: Pay Super Query As this super is late, I would lodge and pay it straight to the ATO. Search on the ATO Super guarantee charge statement and follow the insructions. Re: Ordering Documents Or at least if they are numbered, then they stay in the numbered order when uploaded at the same time. I always number by EOFY prep documents but when sending through the portal there is no order to the documents. Re: Processing Payroll 1/7/22 | AR Hi Melisa_D I ended up getting support as all attempts were failing. It turned out to be a duplicate super fund causing the issue. Once I removed the duplicate fund, we were able to process the payroll. It seems specific to the new payroll year as 45 other pays were processed on 30/6/22 without any issues. Processing Payroll 1/7/22 | AR I have a client who has attempted to process a payroll twice this morning. (I have not completed their finalisation yet) She has gone to record the payroll but it is not recording. I had thought maybe because in previous years it has been due to GMT but she attempted only 5 minutes ago. Edit: STP2 has not yet been switched on. Re: Payroll processing payroll - not recording in electronic payments Hi Melisa_D I am having the same issue. I have sent you a PM to resolve. Thank you