Matthew_W
MYOB Staff
Joined 14 years ago
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Re: Am I making money from this?
Hi Geoff_ If you've been recording it using Time Billing, you can run an Activity Slip Detail Report and filter it by the job you want to look at. This will show you the hours put through each Activity against the job for the date range. Kind Regards, Matthew3.8KViews1like0CommentsRe: AccountRight 2013.3 update now available
Hi Jon, I'm sorry to hear that you've had some trouble with this upgrade. The recommendation to uninstall previous versions is to prevent any library issues where an older version's library service can get in the way of the new one. As Mike pointed out we suggest that you check your file back in before doing any upgrades to avoid this situation. Getting you up and running though is something I would be happy to help with as best I can, please just send me a private message through the forum, by going to my profile and selecting the option on the right of the screen, and I can have a 2013.2 installer sent to you. Kind Regards, Matthew33KViews0likes0CommentsRe: AccountRight 2013.3 update now available
Hi Ma, I'm sorry for the confusion about what the difficulty you were having with your installs was related to. The installation of AccountRight is something were always taking on feedback for when it is provided to make it easier for all of our users to install, I am sorry to hear that there are still issues with applying updates onto some systems, such as yours. I'm glad that you have been able to get it up and running, if you need any further assistance please do contact us and we would be happy to assist. Kind Regards, Matthew - MYOB Client Support.42KViews1like0CommentsRe: Speed
Hi Eviej, thank you for your feedback and I'm sorry to hear that you've been having trouble with your connection to your online file. With our next version, 2013.3, which is currently due to be released tomorrow has a new online authentication system which can help make your connection to your online file more stable and faster. Hopefully this will help you use your file in the cloud with the convenience it was designed to provide. Kind Regards, Matthew - MYOB Client Support5.7KViews0likes0CommentsRe: AccountRight 2013.2 update now available
Hi GazzaA, I'm sorry that you did not receive your callback. I am following up with our Outbound team to find the details of this and have it pushed out to you. I'm sorry for the inconvenience of this delay. Kind Regards, Matthew - MYOB Client Support.3.8KViews0likes0CommentsRe: To our MYOB Partners, with love
Hi Sue, I have checked your account and you're definitely registered for v2013. It will not appear in your list if you're already running the latest version of AccountRight or if you have not registered for updates for this software yet. What I would suggest if you're having trouble with the download would be to go to my.myob and log in using your forum login information. There will be an option under the 'My Products' tab called 'Downloads' which will also allow you to download the 2013 update. Kind Regards, Matthew MYOB Client Support.2.5KViews0likes0Comments