LynneP
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Joined 13 years ago
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Re: Cannot open AccountRight 2022.10 on weekends
I complained that I could not open my file on weekends. This is the current status when I attempt to open the file. (Account Right 2022.10 Windows 11) Eventually after several minutes with blue spinning circle I proceed to log on screen. After another few minutes the log on screen states not responding. When I close the screen a box appears: Huxley.application not responding Close the program Wait for the programme to respond. This allows me to proceed to the next screen prompting for password. on some attempts I cannot proceed, Finally after over 30 minutes trying to sign on the next screen appears, prompting for the authentication code and the program opens. Any suggestions please?483Views0likes0CommentsRe: Cannot open AccountRight 2022.10 on weekends
Dear Melisa. Yes. Eventually after several minutes with blue spinning circle I proceed to log on screen. After another few minutes the log on screen states not responding. When I close the screen a box appears: Huxley.application not responding Close the program Wait for the programme to respond. This allows me to proceed to the next screen prompting for password. on some attempts I cannot proceed, Finally after over 30 minutes trying to sign on the next screen appears, prompting for the authentication code and the program opens.495Views0likes5CommentsCannot open AccountRight 2022.10 on weekends
I installed 2022.10 last weekend and could not log in to my company file. On Monday my attempt to log in resulted in a time out message and I chose the option to wait until the programme responded. It opened. There were no problems opening Tuesday to Friday. Now it is Saturday and now I cannot log on. Does anyone have a suggestion please? Lynne532Views0likes7Comments