KAREN-1234
Contributing Cover User
Joined 12 years ago
User Profile
User Widgets
Contributions
Re: Activity History doesn't indicate that an invoice has been downloaded or printed
Hi JChappy Sorry I just copy pasted your exact message and resent it because I have the same problem and I couldn't see a response to you. I don't think they have corrected the problem yet, but now at least I know it's not just me.1.3KViews0likes0CommentsRe: Activity History doesn't indicate that an invoice has been downloaded or printed
We have the same problem. We have customers with no email addresses (elderly) and we have to post invoices to them. There's nowhere that I can find that records that the invoice has been printed or downloaded so that it's recorded. It has resulted in multiple copies being sent to customers which has upset a couple of them, rightly so. I have yet to find a way that we can even manually enter that it has been sent to the customer. It seems to be a flaw with this "upgrade".1.3KViews0likes0Comments